Gospel 2.5 and 3 will not sync to lds account.

Discussions around the iPhone/iPad/iPod Touch versions of the Gospel Library application.
StaplesPC
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Gospel 2.5 and 3 will not sync to lds account.

Postby StaplesPC » Thu Jul 25, 2013 11:06 am

I have created notes and annotations on both apps using my iPad. But they won't sync to my lds account. I keep getting an error message on 3 and nothing happens 2.5. I am under the notion that they should all work together.

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sbradshaw
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Re: Gospel 2.5 and 3 will not sync to lds account.

Postby sbradshaw » Thu Jul 25, 2013 11:14 am

What does the error message say? Is the error on the screen where you sign in using your LDS Account?

jgreenman
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Re: Gospel 2.5 and 3 will not sync to lds account.

Postby jgreenman » Thu Jul 25, 2013 12:56 pm

I too, came to this site for this answer. I have made annotations to my computer and the iphone will not sync. When I push the sync function in the study section, the message on iphone says, "failed to sync annotations"

krk22
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Re: Gospel 2.5 and 3 will not sync to lds account.

Postby krk22 » Tue Aug 27, 2013 6:10 pm

I too am wondering when sync is going to be fixed. It does not work in 2.5 or 3.0 for me. I have a lot of "changes pending since last successful sync at Dec 31,2000"!!!!!!

krk22
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Re: Gospel 2.5 and 3 will not sync to lds account.

Postby krk22 » Mon Sep 02, 2013 4:41 pm

Is there any way to get an update of some sort on the sync issue? If sync does not work, and there is no intel being provided of when or even IF it will ever get fixed, then why would anyone continue to use the app if there is a real possibility that their annotations will eventually be lost forever or that version 2.5 won't be supported, etc?

Is there a way would could please get an update?

russellhltn
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Re: Gospel 2.5 and 3 will not sync to lds account.

Postby russellhltn » Mon Sep 02, 2013 4:57 pm

Have you tried emailing the support contact? I don't think the developers usually stop by the forum.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

krk22
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Re: Gospel 2.5 and 3 will not sync to lds account.

Postby krk22 » Mon Sep 02, 2013 5:02 pm

Multiple times. No response. I use the support email address in the app. It sure would be nice to hear from them but I repeatedly get no response.

rwbennett
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Re: Gospel 2.5 and 3 will not sync to lds account.

Postby rwbennett » Sat Oct 05, 2013 6:41 am

I find the sync failure is only on my iphone 4s. My ipad is syncing fine.

krk22
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Re: Gospel 2.5 and 3 will not sync to lds account.

Postby krk22 » Sat Oct 05, 2013 10:00 am

rwbennett wrote:I find the sync failure is only on my iphone 4s. My ipad is syncing fine.

Yes! Me too. Sync works on the iPad but not the iphone (5 for me) in GL 2.5.

I just sent a message asking if the developers turned off sync for GL2.5 from iPhones. It does not make sense why it all of a sudden stopped working.


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