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Missing ensign mag after July 2017

Posted: Wed Sep 06, 2017 11:25 am
by vwall2
All issues are on I phone but not on the two tablets.

Re: Missing ensign mag after July 2017

Posted: Wed Sep 06, 2017 11:37 am
by russellhltn
Your tablets are probably running an older version of GL that's using a outdated content source.

Re: Missing ensign mag after July 2017

Posted: Sun Sep 10, 2017 6:58 pm
by stargirlrs
My android doesn't have Aug or Sept either...

Re: Missing ensign mag after July 2017

Posted: Sun Sep 10, 2017 10:03 pm
by russellhltn
If you're not running at least version 4.x of Gospel Library, that's the problem.

Re: Missing ensign mag after July 2017

Posted: Sun Sep 10, 2017 11:08 pm
by twcall93
I have gospel library 4.1.3 and I'm missing magazines after July 2017.

Re: Missing ensign mag after July 2017

Posted: Mon Sep 11, 2017 12:12 am
by russellhltn
I'm on 4.2.2.2 and I have August and September. I thought the change over on content source was with 4.x, but maybe not.

Re: Missing ensign mag after July 2017

Posted: Mon Sep 11, 2017 9:29 am
by sbradshaw
Yes, as long as you have Gospel Library 4.0.0 or later, you should be able to get the newest content. If you're on Gospel Library 4, and you still don't see the newest content, do you have "Limit Mobile Network Use" (Android) or "Cellular Content Updates" (iOS) turned on in settings?

Gospel Library 4.1.3 is the current version of the app on iOS, and Gospel Library 4.2.2 is the current version of the app on Android.

Re: Missing ensign mag after July 2017

Posted: Thu Dec 07, 2017 4:43 pm
by guilroo
My mother-in-law gave me her Kindle Fire to troubleshoot this same issue -- latest Ensign issue available is July 2017. When I select Catalog Options / Refresh Catalog it says "The catalog is up to date". Did anyone find a solution?

The device says "no apps to update" so I assume I have the latest. It is an older Kindle Fire -- weighs a ton -- so I wonder if something stopped being supported on these old ones or something.

Re: Missing ensign mag after July 2017

Posted: Thu Dec 07, 2017 4:55 pm
by russellhltn
I'd suggest reviewing the thread Supported Android versions for Gospel Library.