Missing ensign mag after July 2017

Discussions around the Android version of the Gospel Library application.
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vwall2
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Missing ensign mag after July 2017

#1

Post by vwall2 »

All issues are on I phone but not on the two tablets.
russellhltn
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Re: Missing ensign mag after July 2017

#2

Post by russellhltn »

Your tablets are probably running an older version of GL that's using a outdated content source.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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stargirlrs
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Re: Missing ensign mag after July 2017

#3

Post by stargirlrs »

My android doesn't have Aug or Sept either...
russellhltn
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Re: Missing ensign mag after July 2017

#4

Post by russellhltn »

If you're not running at least version 4.x of Gospel Library, that's the problem.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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twcall93
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Re: Missing ensign mag after July 2017

#5

Post by twcall93 »

I have gospel library 4.1.3 and I'm missing magazines after July 2017.
russellhltn
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Re: Missing ensign mag after July 2017

#6

Post by russellhltn »

I'm on 4.2.2.2 and I have August and September. I thought the change over on content source was with 4.x, but maybe not.
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sbradshaw
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Re: Missing ensign mag after July 2017

#7

Post by sbradshaw »

Yes, as long as you have Gospel Library 4.0.0 or later, you should be able to get the newest content. If you're on Gospel Library 4, and you still don't see the newest content, do you have "Limit Mobile Network Use" (Android) or "Cellular Content Updates" (iOS) turned on in settings?

Gospel Library 4.1.3 is the current version of the app on iOS, and Gospel Library 4.2.2 is the current version of the app on Android.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
guilroo
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Re: Missing ensign mag after July 2017

#8

Post by guilroo »

My mother-in-law gave me her Kindle Fire to troubleshoot this same issue -- latest Ensign issue available is July 2017. When I select Catalog Options / Refresh Catalog it says "The catalog is up to date". Did anyone find a solution?

The device says "no apps to update" so I assume I have the latest. It is an older Kindle Fire -- weighs a ton -- so I wonder if something stopped being supported on these old ones or something.
russellhltn
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Re: Missing ensign mag after July 2017

#9

Post by russellhltn »

I'd suggest reviewing the thread Supported Android versions for Gospel Library.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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