Setting Meeting Times

[lblair]

Our ward meeting times are changing on 9/6/09 and we've been successful in listing all of the new meeting times on our website with the exception of Sacrament meeting. I went into the MLS System setup and changed the time in there but it isn't reflected on our website. What do I need to do to get our new Sacrament meeting time updated on our ward website?

[mkmurray]

Originally Posted by lblair

Our ward meeting times are changing on 9/6/09 and we've been successful in listing all of the new meeting times on our website with the exception of Sacrament meeting. I went into the MLS System setup and changed the time in there but it isn't reflected on our website. What do I need to do to get our new Sacrament meeting time updated on our ward website?

Be sure to give it at least a few days to update. The information from MLS does have to trickle over to the Ward Websites system. But that should be the right procedure for updating Sacrament Meeting times on LUWS.

[Techgy]

Originally Posted by lblair

Our ward meeting times are changing on 9/6/09 and we've been successful in listing all of the new meeting times on our website with the exception of Sacrament meeting. I went into the MLS System setup and changed the time in there but it isn't reflected on our website. What do I need to do to get our new Sacrament meeting time updated on our ward website?

Be sure you do a Send/Receive in the MLS software to post the changes to the church servers

[vroberts]

Your meeting time should change on the website within a week. If it doesn't change then please contact Local Unit Support so we can determine why the LUWS wasn't updated.

[zaneclark]

Originally Posted by vroberts

Your meeting time should change on the website within a week. If it doesn't change then please contact Local Unit Support so we can determine why the LUWS wasn't updated.

It has been over 4 weeks since the meeting time was changed on the MLS and it still hasn't changed on the web site... Should I be concerned?

[Alan_Brown]

Originally Posted by zaneclark

It has been over 4 weeks since the meeting time was changed on the MLS and it still hasn't changed on the web site... Should I be concerned?

I don't know if you should be concerned, but it's now time to call Clerk Support to ask what is happening.

[lajackson]

Originally Posted by vroberts

Your meeting time should change on the website within a week. If it doesn't change then please contact Local Unit Support so we can determine why the LUWS wasn't updated.

I had forgotten about this. I guess I am being too patient. I will call about three units on Monday that were changed in mid October. Thanks. [grin]

[zaneclark]

Originally Posted by Alan_Brown

I don't know if you should be concerned, but it's now time to call Clerk Support to ask what is happening.

Is the number for Member and Statistical Records Department support the same place as Clerk Support?

[Alan_Brown]

Originally Posted by zaneclark

Is the number for Member and Statistical Records Department support the same place as Clerk Support?

For most issues, you should call Clerk Support -- they are your first line of assistance. They can help you with most membership and financial issues; if they need to bring in additional resources, they will connect you with the appropriate department.