Search found 118 matches

by CleggGP
Wed Oct 18, 2017 10:19 am
Forum: Meetinghouse Internet
Topic: TM not showing 1041 access point controllers
Replies: 50
Views: 3970

Re: TM not showing 1041 access point controllers

It appears to be ... a problem on the CHQ side. The assumption is correct, and currently a message is posted in TM: "Network Outage Notice. The Church is currently experiencing a network outage which is affecting wireless AP's and firewalls. Please do not call the GSC at this time as engineers...
by CleggGP
Tue Oct 17, 2017 12:42 pm
Forum: Meetinghouse Internet
Topic: TM not showing 1041 access point controllers
Replies: 50
Views: 3970

Re: TM not showing 1041 access point controllers

CHQ fixed the issue that prevented Cisco APs from accessing the wireless network controllers. Now most MH APs have reestablished controller connections.
by CleggGP
Mon Oct 16, 2017 10:29 am
Forum: Meetinghouse Internet
Topic: TM not showing 1041 access point controllers
Replies: 50
Views: 3970

Re: TM not showing 1041 access point controllers

The meetinghouse wireless networks are likely functional, but Technology Manager is reporting Cisco APs as "Disabled" if the APs cannot find a wireless network controller. Even though a controller "Not found" message is flashing in TM, the APs are likely allowing normal network c...
by CleggGP
Fri Oct 06, 2017 11:36 am
Forum: Meetinghouse Internet
Topic: "Cannot edit this label Unknown"
Replies: 6
Views: 573

Re: No usage statistics are available at this time

russellhltn wrote:That provides more information, but doesn't tell me why. It doesn't seem to be the same APs each time.

It's difficult to know exactly why. Local network issues such as network/ISP, latency, VPN, hardware, etc. may be factors, but usually the issue is temporary.
by CleggGP
Fri Oct 06, 2017 9:52 am
Forum: Meetinghouse Internet
Topic: "Cannot edit this label Unknown"
Replies: 6
Views: 573

Re: No usage statistics are available at this time

I've noticed - some APs drop off the list. Normally a wireless network controller (e.g., field-wlc-2.ldschurch.org) is listed next to each AP in TM. However, an AP may have a problem finding (or staying connected to) a controller. If an AP is not connected to a controller then the AP cannot be disa...
by CleggGP
Tue Sep 19, 2017 7:08 am
Forum: Meetinghouse Internet
Topic: Firewall Zones
Replies: 2
Views: 713

Re: Firewall Zones

superdave98 wrote:... As the STS, I feel completely out of the loop on the firewall change.

Firewall replacement work is being coordinated by facilities managers. A summary of the Meetinghouse Firewall Replacement Project is included on mhtech.lds.org.
by CleggGP
Tue Sep 05, 2017 7:31 am
Forum: Meetinghouse Internet
Topic: Technology Manager updates
Replies: 10
Views: 1135

Re: Technology Manager updates

Mikerowaved wrote:Why do I have to log in ...?
TM is a stand-alone application that requires LDS Account user authentication. Firewall/AP activation is now done through TM, so whether TM will sometime support SSO is undertermined.
by CleggGP
Fri Sep 01, 2017 8:45 am
Forum: Meetinghouse Internet
Topic: Technology Manager updates
Replies: 10
Views: 1135

Re: Technology Manager updates

TM SEARCH FEATURE. For users holding specific technical positions (e.g., Global Service Center), the search feature is moved to the top of the TM screen on a PC (or in the Menu on a handheld device) in the latest TM release. In the past "Search" was located beneath the Firewalls and Satel...
by CleggGP
Fri Sep 01, 2017 7:13 am
Forum: Meetinghouse Internet
Topic: Technology Manager updates
Replies: 10
Views: 1135

Re: Technology Manager updates

The latest TM release includes a convenient Dashboard feature allowing users to see network status and access networks devices without searching. As mentioned, users may need to clear browser cache to see features of the new release.
by CleggGP
Thu Aug 31, 2017 11:03 am
Forum: Meetinghouse Internet
Topic: Technology Manager updates
Replies: 10
Views: 1135

Technology Manager updates

Technology Manager (https://tm.lds.org) is being revised to support the activation and management of new network equipment (click HERE for summary). New TM feature descriptions are listed on mhtech.lds.org (Technology Manager Updates).

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