Search found 23 matches

by jerrobertson
Mon Jun 10, 2019 8:36 am
Forum: Other Websites
Topic: Seminary Registration Problem
Replies: 0
Views: 55

Seminary Registration Problem

I'm the executive secretary and working on encouraging/helping families to get their children registered for Seminary through the site myseminary.lds.org. About 2 weeks ago I looked at the site and found that several youth had suddenly become unregistered (the registered percentage went from 60% to ...
by jerrobertson
Thu Sep 20, 2018 7:52 am
Forum: Church Account
Topic: Can't add MRN
Replies: 3
Views: 371

Re: Can't add MRN

It's trying to tell you that one of the following is happening: The record number you are providing is incorrect The birthdate on your account does not match that of the member record, so you'll need to change your birthdate An account already exists using that member record number. You'll need to t...
by jerrobertson
Fri Aug 24, 2018 9:15 am
Forum: Church Account
Topic: Parental Consent Verification not working
Replies: 18
Views: 1484

Re: Parental Consent Verification not working

When an account is created, the page typically takes the user to a page that is asking for a verification code. However, please check the page carefully. It may be that the page that is requesting a code is actually for email or SMS verification, and not the correct page for parental consent. I beli...
by jerrobertson
Tue Jul 10, 2018 7:43 am
Forum: Church Account
Topic: Mobile Phone already assigned to another account
Replies: 3
Views: 257

Re: Mobile Phone already assigned to another account

Is it a relatively new cell phone number? If so, it may have belonged to someone else who had it on their account...
by jerrobertson
Mon Feb 12, 2018 11:17 am
Forum: Gospel Library
Topic: Feature Request: Upload previously downloaded annotations
Replies: 1
Views: 561

Feature Request: Upload previously downloaded annotations

I'm not seeing a way to upload my annotations (bookmarks, journal entries, links, etc). I can see a few use cases: 1. Something really bad happens and all my annotations are accidentally deleted. Fortunately I made a backup! Hooray! ...How do I upload it? 2. My mother passes away and everyone wants ...
by jerrobertson
Thu Nov 30, 2017 8:58 am
Forum: Church Account
Topic: Family History (Response urgently needed!!!!)
Replies: 3
Views: 329

Re: Family History (Response urgently needed!!!!)

Did your mother have an email address or SMS number associated with her account? If so, have you tried recovering her account with those?
by jerrobertson
Tue Oct 31, 2017 12:33 pm
Forum: Church Account
Topic: MRN
Replies: 1
Views: 235

Re: MRN

If the incorrect value was saved to your account, you will need to have your ward clerk contact the GSC to get that corrected.
by jerrobertson
Wed Nov 07, 2012 8:38 am
Forum: Church Account
Topic: Minimum age to get a LDS Account, youth posting pictures
Replies: 15
Views: 7160

You do not have to be a member to create an LDS account. You do need to be at least 8.
by jerrobertson
Mon Oct 22, 2012 8:53 am
Forum: Family Safety with Technology
Topic: Windows Live Family Safety
Replies: 6
Views: 7905

Windows Live Family Safety

Has anyone used the Windows Live Family Safety program? What did you think of it?

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