Search found 23 matches

by gbrooksby
Sun Oct 01, 2017 1:06 pm
Forum: iPhone/iPad LDS Tools
Topic: LDS Tools data download problem
Replies: 14
Views: 2877

Re: LDS Tools data download problem

The solution I mentioned will have to change after one upgrades to iTunes v12.7. Apple has decided they will no longer sync apps via iTunes. They can only be synced via iTunes on an iPhone or iPad. Until the developers identify a fix and implement it, some users will just be out of luck.
by gbrooksby
Wed May 31, 2017 4:26 pm
Forum: iPhone/iPad LDS Tools
Topic: LDS Tools data download problem
Replies: 14
Views: 2877

Re: LDS Tools data download problem

Since my wife's iPhone 5 was having problems again since the update, I did the following just now: 1) Delete the app from the phone. 2) Delete the app from iTunes library. 3) Download the app anew from the iTunes store. 4) Install the app on the phone using iTunes. The app is now working. My advice ...
by gbrooksby
Wed May 31, 2017 12:23 pm
Forum: iPhone/iPad LDS Tools
Topic: LDS Tools data download problem
Replies: 14
Views: 2877

Re: LDS Tools data download problem

My solution above worked, but the app was updated again over WiFi and the problem came back. Whatever problem exists in the app is still a problem.

I only see this problem on my wife's iPhone 5, but not on my 5S. I'm curious to know what device you're using.
by gbrooksby
Wed Apr 12, 2017 7:16 pm
Forum: iPhone/iPad LDS Tools
Topic: LDS Tools data download problem
Replies: 14
Views: 2877

Re: LDS Tools data download problem

Turning iCloud off and re-installing did not help. The result was the same. I was able to get things working by the following: 1) Delete the app on the phone. 2) Open iTunes and delete the app in iTunes, sending its files to the trash. 3) Re-download the app in iTunes. 4) Sync the app to the phone. ...
by gbrooksby
Tue Apr 11, 2017 6:15 am
Forum: iPhone/iPad LDS Tools
Topic: LDS Tools data download problem
Replies: 14
Views: 2877

LDS Tools data download problem

We are having an issue where the latest version of LDS Tools will not download data. Conditions: Hardware: iPhone 5, 16GB, 2.5GB Free iOS: 10.2.1 LDS Tools: v3.2.0 The app installs. When the user logs in, the download starts, then abruptly stops with no error messages and no data downloaded. Any ide...
by gbrooksby
Wed Aug 21, 2013 11:53 am
Forum: iPhone/iPad LDS Tools
Topic: Not available in the App Store?
Replies: 4
Views: 942

LDS Tools missing from App Store?

Today I updated my LDS Tools app on my 4th gen. iPod Touch. The app updated without a problem. I noticed that information I was used to seeing as a stake leader was now missing. I read in the help feature that this information might be in the "membership information" screen. However, I cou...
by gbrooksby
Fri May 11, 2012 7:40 pm
Forum: iPhone/iPad LDS Tools
Topic: LDS Tools broken for iPod Touch 2nd Gen.
Replies: 9
Views: 1313

Yes. I had "upgraded" over-the-air and had not performed a sync yet. I deleted the app entirely from the device, then went to itunes where I had not upgraded the app, so the old version was still there. I synced the old version back to my pod and it works. If you still have the old .ipa file around ...
by gbrooksby
Wed May 09, 2012 6:10 pm
Forum: iPhone/iPad LDS Tools
Topic: LDS Tools broken for iPod Touch 2nd Gen.
Replies: 9
Views: 1313

If there are known performance limitations, then my suggestion would be to either withhold release until it is resolved, or warn users what will happen if they upgrade. Knowing that this was released in this fashion tells me I can never rely on this software and I should find alternate solutions to ...
by gbrooksby
Wed May 09, 2012 6:38 am
Forum: iPhone/iPad LDS Tools
Topic: LDS Tools broken for iPod Touch 2nd Gen.
Replies: 9
Views: 1313

LDS Tools broken for iPod Touch 2nd Gen.

I just downloaded v2.0 of LDS tools on a 2nd Gen iPod Touch. The app simply does not work in this configuration. Issues: - In the unit that came up by default, I can select a member to see their information and the data comes up, but if I press the button to go back to the directory it takes a full ...
by gbrooksby
Thu Jan 13, 2011 11:34 am
Forum: Directory
Topic: New.lds.org and confidentiality
Replies: 4
Views: 1307

What I was able to verify at the time is that after I changed my privacy settings, and after fully deleting my personal number via new.lds.org. I was able to log back in at a later time and the phone number was back and the privacy settings were reset to allow the number to be published. Whether oth...

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