Search found 1727 matches

by scgallafent
Tue Jun 25, 2019 12:14 pm
Forum: MLS Support, Help, and Feedback
Topic: Get all fields for members, limited to 14 columns
Replies: 11
Views: 183

Re: Get all fields for members, limited to 14 columns

I have a few leaders who would love a several-page hardcopy report of families. The issue is formatting. Picture one long line, which wraps to an indented second line if it goes too long to fit on the paper. For a family, an example is that the line might contain these values: Last name Husb Husb p...
by scgallafent
Tue Jun 25, 2019 9:17 am
Forum: Church Account
Topic: PLEASE READ FIRST: Answers to Most Church Account Problems
Replies: 2
Views: 13503

I have more than one account. How do I combine them or delete one of them?

Contact your ward or branch clerk and ask them to contact the Global Service Center for assistance in combining the accounts. If the clerk needs information on contacting the GSC, he can go to https://www.churchofjesuschrist.org/help/support/record-keeping/membership/contact-information.
by scgallafent
Tue Jun 25, 2019 9:15 am
Forum: Member Tools
Topic: Membership Directory does not sync
Replies: 3
Views: 52

Re: Membership Directory does not sync

You live in a location where the default is to not be listed in the directory unless the member explicitly grants permission to be listed in the directory.
by scgallafent
Tue Jun 25, 2019 9:12 am
Forum: Android Member Tools App
Topic: LDS Tools won't complete syncing
Replies: 33
Views: 2643

Re: LDS Tools won't complete syncing

There were server issues on both Sunday (a good portion of the day) and Monday (mid-day for a couple of hours). They should be resolved now. If it is still occurring, it is not likely to be server-related.
by scgallafent
Mon Jun 24, 2019 7:57 pm
Forum: Member Tools
Topic: LDS TOOLS
Replies: 2
Views: 58

Re: LDS TOOLS

I don't know of any issues going on right now.
by scgallafent
Mon Jun 24, 2019 2:02 pm
Forum: Android Member Tools App
Topic: LDS Tools not working after latest update
Replies: 20
Views: 2301

Re: LDS Tools not working after latest update

brad.j.savage wrote:I cannot sync LDS Tools (Member Tools), so it won't let me into the app at all. It says "Preparing to Sync" for about a minute, then says "Tools is not available". Anybody else having this issue?

There were some issues going on when you posted your message. It is working again.
by scgallafent
Mon Jun 24, 2019 2:00 pm
Forum: Church Account
Topic: I can't login to LDS tools and It says that I don't have a MRN but I do
Replies: 2
Views: 77

Re: I can't login to LDS tools and It says that I don't have a MRN but I do

That looks like it is related to some problems that have been occurring with one of the internal services this afternoon. I wouldn't get anxious right now.
by scgallafent
Mon Jun 24, 2019 10:56 am
Forum: Church Account
Topic: MRN is not being accepted with my name
Replies: 3
Views: 114

Re: MRN is not being accepted with my name

My account says I am NOT a member. I put in my correct DOB and MRN and it says it is incorrect or duplicated. The account you are using (holgermyfriend1972) is not associated with your Church membership record. There is another account that is associated with your membership record. Contact your wa...
by scgallafent
Mon Jun 24, 2019 10:36 am
Forum: Leader and Clerk Resources
Topic: STS Now Unable to Access Email Addresses
Replies: 3
Views: 93

Re: STS Now Unable to Access Email Addresses

russellhltn wrote:The STS does have access to cdol.lds.org, which I think you'll find useful. Although, I'm a little concerned it's still on the "lds.org" domain, which makes me wonder about it's future.

It just hasn't been migrated to the new domain yet.

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