Search found 1359 matches

by scgallafent
Mon Aug 13, 2018 3:49 pm
Forum: LDS Tools
Topic: Ministering Sisters
Replies: 3
Views: 74

Re: Ministering Sisters

I know that one of the iOS developers mentioned today that they were looking at an issue with ministering information. I don't know the details.
by scgallafent
Mon Aug 13, 2018 3:45 pm
Forum: LDS Account
Topic: Invalid MRN?
Replies: 2
Views: 57

Re: Invalid MRN?

Your MRN is associated with a different account. Go to https://ldsaccount.lds.org/ and follow the instructions for a forgotten username.
by scgallafent
Fri Aug 10, 2018 10:30 pm
Forum: LDS Account
Topic: All my information is correct and I still can't get into my account
Replies: 27
Views: 982

Re: All my information is correct and I still can't get into my account

2. I am ***not*** able to get into either familysearch or lds.org from my android cell phone. Out of curiousity, which version of Android is your device running? If you work your way into the settings menu and go to System > About Phone, it should have information on the Android version. Which brow...
by scgallafent
Fri Aug 10, 2018 10:19 pm
Forum: Leader and Clerk Resources
Topic: "Send a message" not consistent - not delivered
Replies: 4
Views: 88

Re: "Send a message" not consistent - not delivered

Also, I do get notification of the emails being sent. Does the email tell you that there were any rejections? When you send a "not reply all" message, LCR sends the messages in a loop in the background. Once the messages have been sent, it sends the confirmation message to let you know th...
by scgallafent
Fri Aug 10, 2018 10:14 pm
Forum: LDS Tools
Topic: Why does ministering require LDS Tools 3.5?
Replies: 3
Views: 189

Why does ministering require LDS Tools 3.5?

For a couple of days, I have been trading private messages with one of the forum moderators about some of the ministering changes and how they affect LDS Tools. During the course of our discussion, I came to realize that I wasn't clearly conveying why users who could see ministering data in LDS Tool...
by scgallafent
Fri Aug 10, 2018 3:46 pm
Forum: LDS Account
Topic: All my information is correct and I still can't get into my account
Replies: 27
Views: 982

Re: All my information is correct and I still can't get into my account

I have had a password in the past with an @ symbol in it and haven't had problems with either LDS Tools or Gospel Library. Changing my password isn't a trivial operation, so I can't test whether there are any issues now. Perhaps someone with an @ in their password will chime in whether it works. Is ...
by scgallafent
Fri Aug 10, 2018 2:41 pm
Forum: LDS Account
Topic: MRN Number in account
Replies: 7
Views: 144

Re: MRN Number in account

I checked both of your accounts (kpayne29 and JazmineBeckstrand). In both cases, there is an existing account with your MRN. If you don't remember the username you used when you created the account associated with your MRN, you can follow the account recovery process ("Forgot your username?&quo...
by scgallafent
Fri Aug 10, 2018 8:46 am
Forum: LDS Account
Topic: how to recover mrn from old account
Replies: 1
Views: 133

Re: how to recover mrn from old account

Have you tried recovering your original account? I would start by going to https://ldsaccount.lds.org/ and see if you can reset the password.
by scgallafent
Thu Aug 09, 2018 3:34 pm
Forum: iPhone/iPad LDS Tools
Topic: Cannot see my ministering assignment or see who my minster is on LDS Tools - iOS
Replies: 28
Views: 708

Re: Cannot see my ministering assignment or see who my minster is on LDS Tools

If you submitted it using the in-app feedback, that is the fastest way to get it to the right place.
by scgallafent
Thu Aug 09, 2018 10:47 am
Forum: Leader and Clerk Resources
Topic: "Send a message" not consistent - not delivered
Replies: 4
Views: 88

Re: "Send a message" not consistent - not delivered

Do you get a notification email after message sending is complete?

Go to advanced search