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by scgallafent
Fri Jun 14, 2019 9:27 am
Forum: Online Donations
Topic: Tithing help asap
Replies: 1
Views: 57

Re: Tithing help asap

The next step would be to have your ward clerk contact the service center for assistance. If he doesn't know how to contact them, he can start at https://www.churchofjesuschrist.org/help/support/record-keeping/finance/contact-information.
by scgallafent
Wed Jun 12, 2019 4:20 pm
Forum: Membership Help
Topic: Moving a record when don't know destination
Replies: 9
Views: 148

Re: Moving a record when don't know destination

If you have home ward information (where the student's parents live), sending the records there is usually better than to "address unknown." In Leader and Clerk Resources, you can see the previous wards the member has lived in (I think for the past year). You might be able to see specific...
by scgallafent
Wed Jun 12, 2019 8:43 am
Forum: General Discussions
Topic: Phishing email
Replies: 5
Views: 163

Re: Phishing email

That is a legitimate email.
by scgallafent
Mon Jun 10, 2019 1:12 pm
Forum: iPhone/iPad Member Tools App
Topic: Unable to see ministering family when spouse is a non-member
Replies: 2
Views: 68

Re: Unable to see ministering family when spouse is a non-member

Submit feedback through the app so that it gets to the Member Tools development group.
by scgallafent
Tue Jun 04, 2019 11:08 am
Forum: Calendar
Topic: Broken Calendar URL with change of Church Domain Name
Replies: 14
Views: 344

Re: Broken Calendar URL with change of Church Domain Name

I poked the team lead responsible for that application.
by scgallafent
Mon Jun 03, 2019 10:14 pm
Forum: Directory
Topic: Unable to access directory
Replies: 8
Views: 206

Re: Unable to access directory

Unable to access my ward and stake directory today 6-03-2019. I am in in Riverton North Stake, Riverton, Utah. If it is a technical problem, do you know when it will be fixed? Thank you for your help. It looks like there are still some issues related to the domain change. I don't expect it will be ...
by scgallafent
Mon Jun 03, 2019 1:40 pm
Forum: Directory
Topic: Unable to access directory
Replies: 8
Views: 206

Re: Unable to access directory

There is migration work going on today related to the domain change from lds.org to churchofjesuschrist.org. The error you're seeing looks like it is related to that.

There is a room full of engineers working through issues caused by the domain change. Directory looks like it isn't done yet.
by scgallafent
Mon Jun 03, 2019 8:54 am
Forum: Online Donations
Topic: Missionary fund donation
Replies: 4
Views: 142

Re: Missionary fund donation

Are you talking about the general missionary fund or the ward missionary fund?
by scgallafent
Sat Jun 01, 2019 8:52 am
Forum: Reports and Forms
Topic: Attendance Rolls
Replies: 33
Views: 7341

Re: Attendance Rolls

The attendance rolls are only highlighting two weeks instead of four weeks. What might be the challenge? The attendance rolls are working correctly. Attendance rolls for Sunday School classes will show the first and third weeks of the month. Attendance rolls for priesthood, Relief Society, and Youn...

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