Search found 14 matches

by jamespnash
Wed Jan 04, 2017 7:28 pm
Forum: FamilySearch Family Tree Application
Topic: Tree will not open in FamilySearch
Replies: 0
Views: 718

Tree will not open in FamilySearch

Suddenly, I can no longer open any trees in FamilySearch, no matter which way I try-directly, person, find, from the gallery, no way. Yet, all other FamilySearch functions appear to work normally. From my other computer, I can open the trees, so this appears to be a problem with my actual computer. ...
by jamespnash
Wed Oct 26, 2016 6:56 pm
Forum: Android Member Tools App
Topic: LDS Tools Stops Working During Sync
Replies: 4
Views: 648

Re: LDS Tools Stops Working During Sync

The partial sync process only takes about 10-15 seconds, so I don't believe it is a timeout issue unless LDS Tools has a very short timeout. I have made multiple attempts to sync back-to-back....it simply won't sync. Thanks for your thoughts. I will try it at my sons home this weekend who has fiber ...
by jamespnash
Wed Oct 26, 2016 7:04 am
Forum: Android Member Tools App
Topic: LDS Tools Stops Working During Sync
Replies: 4
Views: 648

LDS Tools Stops Working During Sync

Tim suggested I post this. I use an ASUS tablet Model ME302 running Android version 4.3. I have used this tablet and LDS Tools for a couple of years with no problems. Now, when I try to open LDS Tools, it wants to sync. I sign in, it authenticates, prepares to sync, and begins syncing. At about 2/3 ...
by jamespnash
Thu Jan 17, 2013 9:11 am
Forum: MLS Support, Help, and Feedback
Topic: Name Change Updated on MR, Not in MLS Lists
Replies: 4
Views: 353

Re: Name Change Updated on MR, Not in MLS Lists

I'm sorry...I discovered last night that while the legal name changed in MLS when the civil marriage was recorded, the preferred name retained the prior name. Resolved. Thank you.
by jamespnash
Wed Jan 16, 2013 7:35 pm
Forum: MLS Support, Help, and Feedback
Topic: Name Change Updated on MR, Not in MLS Lists
Replies: 4
Views: 353

Re: Name Change Updated on MR, Not in MLS Lists

The legal surname, preferred name, and household name listed for the member are all showing as correct. However, the pull-down list (or select a member list) when selecting the Individual Record to review still shows the former last name; she is not listed with her new last name.
by jamespnash
Wed Jan 16, 2013 7:22 pm
Forum: MLS Support, Help, and Feedback
Topic: Name Change Updated on MR, Not in MLS Lists
Replies: 4
Views: 353

Name Change Updated on MR, Not in MLS Lists

Last name of member was changed by virtue of a civil marriage. The new name reflects accurately on the member records of both the member and spouse, but the name of the member whose last name changed is still the old last name in MLS listings (e.g., can't find the member under the new married name i...
by jamespnash
Sun Dec 30, 2012 8:14 pm
Forum: Ideas & Suggestions
Topic: Secretary Access to Print Rolls-Birthday Lists
Replies: 1
Views: 523

Secretary Access to Print Rolls-Birthday Lists

Speaking for all the priesthood and auxiliary secretaries in our ward, they would very much appreciate being able to have secretary resources such as printing rolls and birthday lists from the web. I thought they could do this by virtue of their standard calling in MLS, but they have no access to th...
by jamespnash
Sat Dec 15, 2012 8:56 am
Forum: Lesson Schedules
Topic: "Service Error Detected" Recvd when Trying to Delete Events
Replies: 5
Views: 634

"Service Error Detected" Recvd when Trying to Delete Events

Receive "Service error detected. The session may have timed out." when trying to delete Events. (note: same error as when trying to delete classes). I serve as the ward clerk, using Windows 7 and IE9.
by jamespnash
Fri Dec 14, 2012 6:47 am
Forum: Lesson Schedules
Topic: How to get a lesson back on the schedule
Replies: 7
Views: 815

Re: How to get a lesson back on the schedule

I guess Ward Clerks should have more tech savy than me :-( Thank you for your patience. I do not understand the instruction to edit susequent events and manually select the lessons. Editing events appears to just add events like conferences. I do not see where you can manually select lessons for a s...

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