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by jdlessley
Sun Sep 17, 2017 6:58 pm
Forum: Membership Help
Topic: Finding divorced members in YSA
Replies: 2
Views: 117

Re: Finding divorced members in YSA

You can do a custom report in MLS. Since I am not at our ward computer I cannot give you the details.
by jdlessley
Sun Sep 17, 2017 6:19 pm
Forum: LDS Account
Topic: Account
Replies: 6
Views: 188

Re: Account

Have your ward clerk contact the GSC on your behalf to see if they can make the change.
by jdlessley
Sun Sep 17, 2017 6:07 pm
Forum: LDS Account
Topic: I need help with my email.
Replies: 2
Views: 127

Re: I need help with my email.

The first question to help resolve the issue is to ask whether you are a church member or not. If you are not and you created the accounts to access FamilySearch then deannawinterrose's post may help. However, if you are a church member then you can have your ward clerk contact the Global Service Ce...
by jdlessley
Sun Sep 17, 2017 5:17 pm
Forum: Reports and Forms
Topic: Ecclesiastical Endorsement
Replies: 2
Views: 149

Re: Ecclesiastical Endorsement

Most appointments with the bishop are made through the executive secretary. The bishop may lose track of all those who contact him personally and that is one reason he has an executive secretary.
by jdlessley
Sun Sep 17, 2017 4:47 pm
Forum: Local Unit Finance
Topic: Expenses
Replies: 2
Views: 112

Re: Expenses

You will most likely have printed a check in completing the process. Follow the instructions found in the Help Center article Misprinted Checks and print the replacement check after the original expense has been corrected.
by jdlessley
Sun Sep 17, 2017 3:43 pm
Forum: Getting Started for New Clerks
Topic: Membership: Member refuses to provide new address
Replies: 5
Views: 94

Re: Membership: Member refuses to provide new address

If you can't get the address information from the member, and there is no one else who can provide it, you will have to wait until the new ward requests the record. If you know the area and are pretty sure of the new ward you can send the ward clerk an email with a heads up that the member is moving...
by jdlessley
Sun Sep 03, 2017 6:31 pm
Forum: Leader and Clerk Resources
Topic: Relief Society Visit Teaching Reports
Replies: 2
Views: 109

Re: Relief Society Visit Teaching Reports

Have you tried printing the reports on a day other than Sunday? Problems such as this are generally related to excessive server load. Try again on a day of the week to see if the issue continues.
by jdlessley
Sun Sep 03, 2017 6:17 pm
Forum: LDS Account
Topic: log in
Replies: 1
Views: 79

Re: log in

You should have my email address and my phone number for contact. The Forums are user to user support. We have no access to your address or phone number. We can, however, provide group knowledge and experience to assist if possible. It allowed me to access this page, but it keeps telling me the inf...
by jdlessley
Sun Sep 03, 2017 5:57 pm
Forum: LDS Account
Topic: Country of residence
Replies: 2
Views: 66

Re: Country of residence

Have your ward clerk check your membership record. If your record shows your residence in England then he should contact the GSC to troubleshoot the issue.
by jdlessley
Sun Sep 03, 2017 5:53 pm
Forum: LDS Account
Topic: Account
Replies: 6
Views: 188

Re: Account

It is possible the message is referring to your cell number as already being associated with another account.

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