Search found 4 matches

by sokly
Thu Jul 11, 2013 9:33 am
Forum: MLS Support, Help, and Feedback
Topic: Spontaneous reboot on send/receive
Replies: 16
Views: 1901

Re: Spontaneous reboot on send/receive

My name is Sokly Vann and I am the Operations Engineer responsible for Sophos. I like to get additional information about this issue. One of the ways is getting some diagnostic information from the box. If can replicate the issue please follow this Sophos KB http://www.sophos.com/en-us/support/knowl...
by sokly
Mon Jul 08, 2013 10:07 am
Forum: Clerk Computers
Topic: Sophos blocking DNS with reason of "Memory Modified"
Replies: 2
Views: 939

Re: Sophos blocking DNS with reason of "Memory Modified"

The Sophos KB provided by jtwitchell does provide the solution to the problem. Additionally, I would like to know what applicaiton is being blocked by Sophos to prevent DNS from working properly if you're able to find out.
by sokly
Thu Sep 27, 2012 9:17 am
Forum: Clerk Computers
Topic: Sophos False Positives 9/19/2012 - Shh/Updater-B
Replies: 38
Views: 8440

Sophos: LATEST UPDATE - Technical Alert: Shh/Updater-B false positive

Sophos Technical Alert Shh/Updater-B false positive We would like to apologize again for the disruption caused by last week’s false positive. We continue to regularly update the [font=Arial] [color=#006699]knowledgebase article with further advice and remediation tools to help customers still affec...
by sokly
Wed Sep 26, 2012 8:34 pm
Forum: Clerk Computers
Topic: Sophos False Positives 9/19/2012 - Shh/Updater-B
Replies: 38
Views: 8440

Sophos KB to fix 'Shh/Updater-B' -False positive

Here is the Sophos KB to fix this problem. http://www.sophos.com/en-us/support/knowledgebase/118323.aspx Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files (x86)\Sophos\AutoUpdate\ALsvc.exe". Sophos got hit today with some major false positive issues, the item above shows that it i...

Go to advanced search