Search found 11 matches

by dongreen
Sun Oct 16, 2016 4:36 pm
Forum: LDS Account
Topic: Can't sign in
Replies: 9
Views: 868

Re: Can't sign in

My wife has had this problem since the beginning of her account. We just changed her password again using the MRN (which it allowed us to do) but still cannot login.
Who do we need to contact to resolve this issue?
by dongreen
Sun Dec 15, 2013 3:38 pm
Forum: Meetinghouse Internet
Topic: Authentication problems with Nexus 7
Replies: 6
Views: 6732

Re: Authentication problems with Nexus 7

One of the users that had the problem did the update this past week and it didn't work for him then. I just received an email from him saying he was able to connect today without the authentication issue! He didn't do anything since the update and doesn't know why he can connect now and not in the w...
by dongreen
Fri Dec 13, 2013 7:17 am
Forum: Meetinghouse Internet
Topic: Authentication problems with Nexus 7
Replies: 6
Views: 6732

Authentication problems with Nexus 7

I'm the Stake Technology specialist and have receive some compliants of late from Nexus 7 users who can log in to the wifi due to authentication issues. People around them have no problem connecting with other devices. I've rebooted the firewalls and aps and can connect with my android device (cel p...
by dongreen
Sun Nov 03, 2013 9:22 am
Forum: MLS Support, Help, and Feedback
Topic: Updating Membership (loop)
Replies: 8
Views: 818

Re: Updating Membership (loop)

This is still an issue for our Stake Computer (and has been for several years). Happens every week especially if responding to the update prompt when first logged in. It has only occurred on the Updating Membership. I finally found this thread but was hopping that it would list a fix. Has there been...
by dongreen
Tue Nov 27, 2012 5:00 pm
Forum: MLS Support, Help, and Feedback
Topic: How to generate report showing where our full-time missionaries are serving?
Replies: 15
Views: 1910

As a stake we have a Custom Report that has the following filter criteria: Attribute Compare Operation Value ---------------- --------------------- -------- Mission Country has a value Age is greater than 17 and Age is less than 23 On the format side of the custom report, there is a column "Callings...
by dongreen
Sun Nov 18, 2012 12:34 pm
Forum: Newsletter
Topic: Unable to load a jpg file
Replies: 2
Views: 357

I also found the following in the help document regarding image uploading (in item 4 under “Create Articles”). Note: Image uploading does not work in Internet Explorer. As a result, the image button does not appear in this browser. You must switch to Chrome or Firefox to upload ...
by dongreen
Sun Nov 18, 2012 9:49 am
Forum: Newsletter
Topic: Unable to load a jpg file
Replies: 2
Views: 357

Unable to load a jpg file

In a demo of the Newsletter to all the bishops in Stake Bishopric meeting this morning, I was unable to attach a .jpg file. Get the error "Filetype not allowed". I did this last week, 11 Nov 2012 and it worked. I initially thought it was because of a different jpg file being used. I later tried the ...
by dongreen
Sun Oct 28, 2012 9:36 am
Forum: MLS Support, Help, and Feedback
Topic: MLS 3.5 Rollout - Stake experience and what may be missing in the upgrade
Replies: 6
Views: 602

MLS 3.5 Rollout - Stake experience and what may be missing in the upgrade

On a Stake level, we had to do the send/receive and wait 30 minutes three times before the Finance portion would work. We no longer have a Stake Sunday School Presidency nor no positions to select to add them. Also when printing checks, stake members addresses are not being placed on the checks. Hav...
by dongreen
Sun Jul 22, 2012 9:35 am
Forum: Local Unit Finance
Topic: Missionary Housing Reimbursement
Replies: 12
Views: 2090

Thanks for the reply! I was able to find the category under " Reimbursed Expenses : Missionary Housing ". I'll use that category. The Ogden Mission office instructed me to use the "Other:Missionary Host Family" category. Is there a letter that you're aware of that mentions to use " Reimbursed Expens...
by dongreen
Sun Jul 22, 2012 8:33 am
Forum: Local Unit Finance
Topic: Missionary Housing Reimbursement
Replies: 12
Views: 2090

I'm new to my calling as Stake Finance Clerk and received a letter requesting Missionary Housing reimbursement and instructed to set up the category "Other:Missionary Host Family" so that the payment will be automatically reimbursed by CHQ. I've searched here on the forum and the wiki on how to set ...

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