Search found 4389 matches

by sbradshaw
Tue Jul 16, 2019 2:23 pm
Forum: Android Gospel Library
Topic: Screen stays on forever
Replies: 2
Views: 39

Re: Screen stays on forever

This is by design – when you're viewing a chapter of content, the screen remains on. If you go to a different section of the app, or back to your device home screen, or manually lock your screen, it will turn off. You can send feedback through settings in the app (the support team keeps track of com...
by sbradshaw
Tue Jul 16, 2019 2:18 pm
Forum: Main Church Website
Topic: new experience
Replies: 11
Views: 1114

Re: new experience

I am still unable to download the .zip file with MP3s of the Ensign. This problem has persisted since March 2019. Is this the new norm? Will we no longer be able to download the audio of the Ensign? +1 on this question. I'd like to be able to once again download the Ensign mp3s for my podcast playe...
by sbradshaw
Mon Jul 15, 2019 7:32 am
Forum: Notes and Journal, and Online Scriptures
Topic: Study Notebook Export
Replies: 7
Views: 1148

Re: Study Notebook Export

I'm guessing the annotations that didn't download are of a certain type? For example, highlights without notes attached? That's interesting that it didn't download anything more recent – I assume you've written notes since 2016. That definitely sounds like a bug.
by sbradshaw
Mon Jul 15, 2019 7:31 am
Forum: Android Gospel Library
Topic: Are there Android Gospel Library issues?
Replies: 3
Views: 65

Re: Are there Android Gospel Library issues?

What version of Gospel Library do you have?
Does your wi-fi network have any content blockers or filters on? Some filtering services block the Church's content servers.
by sbradshaw
Mon Jul 15, 2019 7:26 am
Forum: Online Donations
Topic: Where did Donations go?
Replies: 8
Views: 141

Re: Where did Donations go?

There's also an "All Tools" button in the My Account and Ward menu.
by sbradshaw
Mon Jul 15, 2019 7:19 am
Forum: Android Gospel Library
Topic: Gospel Library
Replies: 2
Views: 54

Re: Gospel Library

Gospel Library is available on the Google Play Store and the Amazon Appstore. Does your device have either of those options?
by sbradshaw
Fri Jul 12, 2019 3:39 pm
Forum: Mobile Applications
Topic: Cant login into seminary and institute
Replies: 17
Views: 263

Re: Cant login into seminary and institute

If the app doesn't work, an alternative would be to use the website:
https://myinstitute.lds.org/
by sbradshaw
Fri Jul 12, 2019 12:57 pm
Forum: Mobile Applications
Topic: Cant login into seminary and institute
Replies: 17
Views: 263

Re: Cant login into seminary and institute

Hmm. Do you happen to have the app installed on an SD card, or is it on regular internal storage? There's currently a beta for the Seminary & Institute app (bug fixes, mainly). You could try joining it (using the link on the regular Play Store listing for the app) and seeing if the beta fixes th...
by sbradshaw
Fri Jul 12, 2019 9:51 am
Forum: Android Gospel Library
Topic: No longer able to download Gospel Library app
Replies: 1
Views: 56

Re: No longer able to download Gospel Library app

The current version of the app, Gospel Library 5.2.3 for Android, no longer supports Android 4.4. The previous version of the app (5.2.2) was temporarily unavailable on the Play Store, but it should be available again now for your device.
by sbradshaw
Fri Jul 12, 2019 9:37 am
Forum: Mobile Applications
Topic: Cant login into seminary and institute
Replies: 17
Views: 263

Re: Cant login into seminary and institute

Which model of device do you have, and which version of Android? Does clearing data allow you to sign in? (Long press app icon > App Info > Storage > Clear Storage, OR Android settings > Apps > Seminary & Institute > Storage > Clear Storage) Alternatively, does deleting and reinstalling the app ...

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