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by eblood66
Tue Jul 16, 2019 8:20 am
Forum: Local Unit Finance
Topic: New Features
Replies: 4
Views: 76

Re: New Features

My guess is that these will be generally available and will be released fairly quickly. Both donations and EFT transactions require interactions with banks and individual members so there is probably a lot more complexity and a lot more that needs complete testing. These features are all internal to...
by eblood66
Tue Jul 16, 2019 7:49 am
Forum: Local Unit Finance
Topic: New Features
Replies: 4
Views: 76

Re: New Features

I can see them as well but our stake was on the beta program for EFT transactions so there is a good chance we are still a beta stake. So this may be a beta program or it may be a staged roll out.
by eblood66
Mon Jul 15, 2019 10:30 am
Forum: Online Donations
Topic: Where did Donations go?
Replies: 8
Views: 149

Re: Where did Donations go?

sbradshaw wrote:There's also an "All Tools" button in the My Account and Ward menu.

Not in the version I'm getting now:

menu.png
menu.png (12.54 KiB) Viewed 57 times


The 'Ward' part of that menu is really misnamed now. There isn't anything in the menu related to the ward.
by eblood66
Sun Jul 14, 2019 4:13 pm
Forum: Leader and Clerk Resources
Topic: Melchizedek ordination date for High Priest
Replies: 1
Views: 48

Re: Melchizedek ordination date for High Priest

The ordinance page in LCR should show both the ordination to Elder and the ordination to High Priest. If it only shows High Priest then the ordination to Elder was not recorded. If so, you'll need to follow the policy for invalid ordinances in Handbook 1 section 16.1.10.1. Once you have the necessar...
by eblood66
Sun Jul 14, 2019 11:44 am
Forum: Membership Help
Topic: Should members be moved to some groups automatically?
Replies: 16
Views: 980

Re: Should members be moved to some groups automatically?

Have you tried to go to the appropriate Cub Scout den, click on the Members tab and use the Add Member link?
by eblood66
Sun Jul 14, 2019 9:07 am
Forum: Online Donations
Topic: Where did Donations go?
Replies: 8
Views: 149

Re: Where did Donations go?

Note that the 3x3 grid only shows on a phone/tablet and does not appear when accessed by laptop / desktop computer. It definitely shows up on Chrome on my laptop and has for several days now. I think they may be doing some testing or there may be caches that haven't updated yet so that the old layo...
by eblood66
Sat Jul 13, 2019 9:20 am
Forum: Online Donations
Topic: Where did Donations go?
Replies: 8
Views: 149

Re: Where did Donations go?

They moved it to a new grid menu just below where it shows your user name.

grid.png
grid.png (205 Bytes) Viewed 145 times
by eblood66
Thu Jul 11, 2019 1:55 pm
Forum: Local Unit Finance
Topic: Payment Timing for ACH Expense Reimbursement
Replies: 10
Views: 507

Re: Payment Timing for ACH Expense Reimbursement

I recently had an EFT that I processed on June 8th. When I looked on June 30th it was still in the issued status. I was going to ask the member about it but missed her at church. I checked again today and it now says cleared. This member has received multiple EFT reimbursements previously so I'm pre...
by eblood66
Wed Jul 10, 2019 4:49 pm
Forum: Church Account
Topic: Forgot my username and password and when I reset it, my account is new with not donation history
Replies: 1
Views: 88

Re: Forgot my username and password and when I reset it, my account is new with not donation history

You'll need to ask your ward clerk to get you in contact with the Global Service Center. They can find the account associated with your membership number and help you reset that account.
by eblood66
Wed Jul 10, 2019 4:31 pm
Forum: Directory
Topic: directory not working?
Replies: 4
Views: 179

Re: directory not working?

They very recently moved the location of the menu option for the directory. It is now under the grid menu (see below) just below the user name. Have you looked there or is it missing from that menu? Or are you having some other problem?

grid.png
grid.png (205 Bytes) Viewed 97 times

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