Search found 25 matches

by sharicarnahan
Mon Mar 23, 2015 12:03 pm
Forum: Meetinghouse Internet
Topic: LDS.org not working inside firewall
Replies: 61
Views: 10631

Re: LDS.org not working inside firewall

The only problem with the modem in bridge mode is doing diagnostics with a computer (bridge mode disables all but one port on the back of the modem) if there is a problem.
by sharicarnahan
Tue Mar 17, 2015 12:10 am
Forum: Meetinghouse Internet
Topic: LDS.org not working inside firewall
Replies: 61
Views: 10631

Re: LDS.org not working inside firewall

I was told all three should be off. That we don't want to use the Comcast firewall settings in the modem. I do have a incident number with Comcast that you could try to reference.
I will be back in my office tomorrow with the notes I took.
by sharicarnahan
Sat Mar 14, 2015 10:06 am
Forum: Meetinghouse Internet
Topic: LDS.org not working inside firewall
Replies: 61
Views: 10631

Re: LDS.org not working inside firewall

It is intermittent I believe because the modems are upgraded on rotating schedule.
When the modem is refreshed the modem resets.

I will send you a pm when I get to a location I can get to my notes.
by sharicarnahan
Tue Mar 10, 2015 12:26 am
Forum: Meetinghouse Internet
Topic: LDS.org not working inside firewall
Replies: 61
Views: 10631

Re: LDS.org not working inside firewall

The issue is the Comcast modem. There is an internal firewall that is getting turned on during a modem refresh. LDS.org is apparently blacklisted in their firewall configuration. The workaround is to turn off the modem firewall. I have sent instructions with the login info to Global Services. I can ...
by sharicarnahan
Sun Mar 01, 2015 2:45 pm
Forum: Meetinghouse Internet
Topic: LDS.org not working inside firewall
Replies: 61
Views: 10631

Re: LDS.org not working inside firewall

I just got off the phone with Comcast. The solution for today was to log into the modem and turn off the firewall settings inside the Comcast modem. I didn't have my laptop with me, so the Comcast employee made the changes for me. So I will keep an eye on this. The Comcast employee couldn't tell me ...
by sharicarnahan
Sun Mar 01, 2015 12:59 pm
Forum: Meetinghouse Internet
Topic: LDS.org not working inside firewall
Replies: 61
Views: 10631

Can't access lds.org

In our meeting house this morning we can't access lds.org, we are able to contact tech.lds.org. This happens about once a month or every six weeks. This is a problem on Comcast's side. It isn't just a DNS problem, I can't get there with just the IP address either. Currently I am waiting for our FM r...
by sharicarnahan
Tue Jan 21, 2014 8:54 pm
Forum: Calendar
Topic: Building scheduler role
Replies: 54
Views: 4442

Re: Building scheduler role

Each of our building calendars use a Stake Level calendar. We hope members of each ward subscribe to these calendars. This is the calendar that I put the restrictions on for all the wards. Wards outside the building, but still in the stake (and neighboring stake that uses the building) can view the ...
by sharicarnahan
Sat Jan 11, 2014 1:47 am
Forum: Calendar
Topic: Building scheduler role
Replies: 54
Views: 4442

Re: Building scheduler role

Our stake has 4 buildings. One building is shared with a neighboring stake and we have one ward in a different neighboring stake's building. We use building schedulers to maintain a publicly visible building calendar for each building (this is a stake calendar). This calendar is where wedding recept...
by sharicarnahan
Sun Aug 26, 2012 9:53 pm
Forum: iPhone/iPad Gospel Library
Topic: app hang/crash when wireless connection isn't good
Replies: 6
Views: 963

I have run into this problem numerous times. I reported a bug months ago in JIRA. No action has been taken on it. If there were a shorter timeout it wouldn't scare some people. While turning off Wi-Fi is something that works for some people, I don't find it that convenient for most. In our building ...
by sharicarnahan
Sat Jun 23, 2012 11:23 am
Forum: General Clerk Discussions
Topic: Is the Ward Clerk the Ward CTO (Chief Technology Officer)
Replies: 30
Views: 3910

Thank you so much kisaac for acknowledging that sisters have abilities with technology. I am the ward website administrator and also help members in our ward and stake(brothers and sisters) with all types of technology. Were that a ward clerk calling I would not be able to do this as a calling. I am...

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