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by russellhltn
Wed May 22, 2019 12:25 am
Forum: Leader and Clerk Resources
Topic: Remove "Household E-mail" addresses
Replies: 2
Views: 39

Re: Remove "Household E-mail" addresses

Some couples share a email address. I'm not sure if it's possible for them to both have the same individual email (since it's tied to the Church Account and it requires all emails to be unique.) A Household email comes in handy if you're trying to reach a family member who doesn't have an individual...
by russellhltn
Wed May 22, 2019 12:18 am
Forum: iPhone/iPad LDS Tools
Topic: LDS.org down for maintenance when trying to sync
Replies: 31
Views: 1817

Re: LDS.org down for maintenance when trying to sync

Well, this thread is in the GL section. I suspect it took a turn when the thread was revived.
by russellhltn
Tue May 21, 2019 7:56 pm
Forum: Meetinghouse Internet
Topic: TM Dashboard Updates
Replies: 12
Views: 171

Re: TM Dashboard Updates

It was a regular church, so I do not think the "business" thing was a factor. It's an option in the drop-down list. And yes, it appears even for a regular church. Although, now that I look a the function a little more closely, I think the link takes me to a generic "add firewall"...
by russellhltn
Tue May 21, 2019 7:14 pm
Forum: Local Unit Finance
Topic: On line donations
Replies: 2
Views: 39

Re: On line donations

From the FAQ : Consistent with Church policy, our ward may have a fund-raising activity to raise money for youth activities such as Young Women or Scout camp. Can this money be donated online? No, contributions made for fund-raising activities are not considered donations but are considered a paymen...
by russellhltn
Tue May 21, 2019 5:16 pm
Forum: iPhone/iPad LDS Tools
Topic: LDS.org down for maintenance when trying to sync
Replies: 31
Views: 1817

Re: LDS.org down for maintenance when trying to sync

That's a reasonable idea. We've got some other work going on around this, so it may not be something that goes in just because there is other work going on to improve the process. Hopefully the underlying problem is getting fixed and has priority. But there's always local situations that might aris...
by russellhltn
Tue May 21, 2019 2:12 pm
Forum: Church Account
Topic: LDS Account Password Policies
Replies: 72
Views: 20561

Re: LDS Account Password Policies

Something I have done in the last round of this situation has me locked out of my account on our Family History Center computers. I can not find who or where I make contact to solve this problem. Does someone out there have an answer? Too many tries with a bad password will cause a lockout. From wh...
by russellhltn
Tue May 21, 2019 12:00 pm
Forum: Leader and Clerk Resources
Topic: Leader and Clerk Resources Page does not load
Replies: 1
Views: 35

Re: Leader and Clerk Resources Page does not load

I'd suggest clearing your browser cache and cookies. LCR hasn't been down that long. In fact, I've heard of no reports of it being down.
by russellhltn
Tue May 21, 2019 11:58 am
Forum: Church Account
Topic: Unable to sign in to account using Firefox
Replies: 6
Views: 145

Re: Unable to sign in to account using Firefox

You might try a different browser, or if you're using Chrome, set up another "user" in Chrome.
by russellhltn
Tue May 21, 2019 11:52 am
Forum: Meetinghouse Internet
Topic: Meetinghouse Internet Problems
Replies: 55
Views: 10844

Re: Meetinghouse Internet Problems

These forums appear dead Be sure you're looking at the post date, not the "join" date. There's over 80 threads that have had at least one post added to them since the 15th. One of the issues is that FM might be looking at guidance such as Internet Bandwidth Guide and ordering what they th...
by russellhltn
Tue May 21, 2019 10:25 am
Forum: Meetinghouse Internet
Topic: TM Dashboard Updates
Replies: 12
Views: 171

Re: TM Dashboard Updates

I could tell that my helper at the GSC really wanted to tell me what the FM Group had done, Looking at TM, I see a couple of possibilities: They started with the wrong location, or they specified the wrong configuration. (I'd imagine if it was configured for "business", the firewall would...

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