Search found 242 matches

by nathangg
Sun Jan 27, 2019 8:48 pm
Forum: General Discussions
Topic: Bishop's, Elders Quorum and Relief Society Presidencies' Responsibilities Training Video?
Replies: 1
Views: 233

Re: Bishop's, Elders Quorum and Relief Society Presidencies' Responsibilities Training Video?

I found it: minute 10 of this video: https://www.lds.org/media-library/video/2018-04-0020-effective-ministering?lang=eng This page has links to smaller sections of the same video: https://www.lds.org/ministering/effective-ministering?lang=eng (lds.org > Serve and Teach > Callings > Ministering > Sta...
by nathangg
Sun Jan 27, 2019 8:44 pm
Forum: General Discussions
Topic: Bishop's, Elders Quorum and Relief Society Presidencies' Responsibilities Training Video?
Replies: 1
Views: 233

Bishop's, Elders Quorum and Relief Society Presidencies' Responsibilities Training Video?

I remember seeing a video within the past 8 months that emphasized Elders Quorum Presidency and Relief Society Presidency working together, under the direction of the bishop, to oversee: * Missionary Work * Temple Work * Family History Work * Quality of Teaching within the ward * Ministering * Welfa...
by nathangg
Tue Jul 10, 2018 10:03 am
Forum: Church Account
Topic: Reset two factor authentication
Replies: 7
Views: 2639

Re: Reset two factor authentication

I called the Global Support number and chose option 2 (technical support) then option 6 (other). The kind person on the phone said they'd need to transfer me to "Account Management" (which they did). After speaking with Account Management and verifying my info, they disabled the two step v...
by nathangg
Fri Mar 09, 2018 11:47 am
Forum: Church Account
Topic: Unable to login to https://ldsaccount.lds.org because I factory reset my phone
Replies: 2
Views: 315

Re: Unable to login to https://ldsaccount.lds.org because I factory reset my phone

I found this: https://tech.lds.org/forum/viewtopic.php?f=92&t=28411&p=168801 I guess I need to email the support group or call the Global Service Desk. I submitted a web form asking for help (following the "help" links on the sign-in page). I'm not sure if that is good enough... I'...
by nathangg
Fri Mar 09, 2018 11:29 am
Forum: Church Account
Topic: Unable to login to https://ldsaccount.lds.org because I factory reset my phone
Replies: 2
Views: 315

Unable to login to https://ldsaccount.lds.org because I factory reset my phone

I no longer have access to the Google Authenticator App because I factory reset my phone. How do I change the ldsaccount 2-step authentication when I no longer have access to google authenticator? Attached is the error I'm getting, with the text saying I can switch to a different verification option...
by nathangg
Tue Sep 05, 2017 12:25 pm
Forum: Reports and Forms
Topic: Certificate of Advancement
Replies: 4
Views: 1602

Re: Certificate of Advancement

FYI: For those that may find this topic after searching: I think certificates are now printable from LCR. Based on the 3.2 Release notes: https://www.lds.org/help/support/clerk-resources-release-notes-archive?lang=eng#3.2 Added the ability to generate and print certificates for the following events:...
by nathangg
Tue Sep 05, 2017 12:23 pm
Forum: General Clerk Discussions
Topic: Certificates of Advancement
Replies: 20
Views: 14917

Re: Certificates of Advancement

For those that may find this topic after searching: I think certificates are now printable from LCR. Based on the 3.2 Release notes: https://www.lds.org/help/support/clerk-resources-release-notes-archive?lang=eng#3.2 Added the ability to generate and print certificates for the following events: chil...
by nathangg
Fri Jun 02, 2017 2:48 pm
Forum: Other Websites
Topic: Errant email from Missionary Online Recommendation System
Replies: 7
Views: 1365

Re: Errant email from Missionary Online Recommendation System

In case others have this happen, I wanted to post what my experience was. The advice I received from the Global Service Center was generic: Have the stake president check the "Manage E-mail Notifications" section of MORS and remove the affected user. Since the member's email is not there,...
by nathangg
Mon May 01, 2017 10:45 am
Forum: Leader and Clerk Resources
Topic: Family History Activity Report access
Replies: 1
Views: 502

Family History Activity Report access

Hi, Is there a way to allow the YM, YW, and Sunday School president access to the Family History Indicator Report? They are on the ward council, and allowing all members of the ward council to access this report can help provide visibility to the whole ward council. Also, as YM and YW leaders plan a...
by nathangg
Sun Mar 12, 2017 4:53 pm
Forum: Church Account
Topic: Parental Consent Verification not working
Replies: 18
Views: 1471

Re: Parental Consent Verification not working

Here's how it got fixed for me: 1) Wait 2 days and the registration system seems to auto-unregister any half-registered youth 2) Re-register and use your MRN to give consent rather than an email address I know waiting a few days may not work for everyone given schedules and timelines, however, it se...

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