Search found 763 matches

by craiggsmith
Sat Apr 20, 2019 5:42 pm
Forum: iPhone/iPad Gospel Library
Topic: Latest Issues
Replies: 10
Views: 364

Re: Latest Issues

The update fixed it on my phone.
by craiggsmith
Sun Apr 14, 2019 4:10 pm
Forum: iPhone/iPad Gospel Library
Topic: Latest Issues
Replies: 10
Views: 364

Latest Issues

I experience the choppy scrolling issue today, and it appears I'm not alone; I've reported it via the feedback. I haven't noticed the slow performance that has also been reported but I assume they're related. I initially thought it was because I updated to iOS 12.2, not realizing the app updated to ...
by craiggsmith
Sun Apr 14, 2019 4:05 pm
Forum: iPhone/iPad Gospel Library
Topic: Gospel Library Bug
Replies: 15
Views: 709

Re: Gospel Library Bug

Looks like this thread should be moved to the iphone section.
by craiggsmith
Sun Mar 17, 2019 12:27 pm
Forum: MLS Support, Help, and Feedback
Topic: Problem Printing Financial Statement
Replies: 10
Views: 547

Re: Problem Printing Financial Statement

It doesn't get that far, it's the generation of the PDF that has the problem. He has been printing from LCR but doesn't like it.
by craiggsmith
Sun Feb 03, 2019 11:06 am
Forum: Clerk Computers
Topic: Stake and HQ Accounts
Replies: 2
Views: 234

Stake and HQ Accounts

For the 3rd time I've run across a clerk computer that no longer has the HQ account nor the stake account I set up. They always claim not to have done anything. Is this something an update could have done or would the ward have had to manually delete them?
by craiggsmith
Sun Feb 03, 2019 11:04 am
Forum: Clerk Computers
Topic: Screensaver lock
Replies: 2
Views: 271

Screensaver lock

When I set up the machines for my stake they all had the screensaver lock screen enabled. Now I see they don't. Is this something wards would have turned off themselves or something the standard updates would have done?
by craiggsmith
Sun Jan 27, 2019 2:53 pm
Forum: MLS Support, Help, and Feedback
Topic: Problem Printing Financial Statement
Replies: 10
Views: 547

Re: Problem Printing Financial Statement

Some of these were just single page IROPs. But the progress bar showed it was trying to generate 67M, which seems really weird. And it would get into the 50s, then suddenly go back to the 30s. We have really poor internet in that building, but we tried when no one else was on the network and it didn...
by craiggsmith
Sun Jan 27, 2019 2:41 pm
Forum: MLS Support, Help, and Feedback
Topic: Problem Printing Financial Statement
Replies: 10
Views: 547

Re: Problem Printing Financial Statement

LCR works fine, but we still wonder why statements and invoices won't print within MLS. The issue is in the print dialog - the preview never finishes generating and the OK button is never highlighted. Oh well, just surprised no one has seen this issue. And no, rebooting didn't help.
by craiggsmith
Sun Jan 20, 2019 3:08 pm
Forum: MLS Support, Help, and Feedback
Topic: Problem Printing Financial Statement
Replies: 10
Views: 547

Re: Problem Printing Financial Statement

Thanks, I suggested that and they'll try that later. Unfortunately since we STSs can't access anything in LCR (even though we're expected to support it) I wasn't sure if that was available.
by craiggsmith
Sun Jan 20, 2019 2:30 pm
Forum: MLS Support, Help, and Feedback
Topic: Problem Printing Financial Statement
Replies: 10
Views: 547

Problem Printing Financial Statement

A ward clerk in my stake is experiencing a problem printing a unit financial statement within MLS. It begins to generate and the progress bar gets about 2/3 way through but never completes. Any ideas?

Thanks.

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