Search found 130 matches

by barkeraj
Tue Sep 15, 2015 12:47 pm
Forum: LDS.org Website
Topic: All Conferences in Portuguese
Replies: 8
Views: 1190

Re: All Conferences in Portuguese

The page that loads is actually April 2015, which is itself a different bug as it should 404 instead. We are looking into if this is missing content or if it actually doesn't exist. Thanks for the heads up.
by barkeraj
Tue Sep 15, 2015 7:04 am
Forum: Notes and Journal, and Online Scriptures
Topic: Study notebook bar not showing up on PC
Replies: 18
Views: 1611

Re: Study notebook bar not showing up on PC

We are still working to get the caches cleared on our servers. Something won't let go. It seems that some areas are cleared and others or not.
by barkeraj
Mon Sep 14, 2015 12:56 pm
Forum: Notes and Journal, and Online Scriptures
Topic: Study notebook bar not showing up on PC
Replies: 18
Views: 1611

Re: Study notebook bar not showing up on PC

We thought we had this fixed this morning, but our server caches don't seem to be clearing. Looking into it.
by barkeraj
Fri Sep 11, 2015 2:44 pm
Forum: Newsletter
Topic: Newsletter feature is having issues
Replies: 48
Views: 7012

Re: Newsletter feature is having issues

Ok, it should be fixed. You may need to clear your cache. Sorry it took so long.
by barkeraj
Fri Sep 11, 2015 2:12 pm
Forum: Newsletter
Topic: Newsletter feature is having issues
Replies: 48
Views: 7012

Re: Newsletter feature is having issues

Quick update, we have a fix working internally. Working to get it out ASAP
by barkeraj
Wed Sep 09, 2015 10:25 am
Forum: Newsletter
Topic: Newsletter feature is having issues
Replies: 48
Views: 7012

Re: Newsletter feature is having issues

Wow. That is a lot of anger you are tossing our way johnshaw. Feel better? I'm glad that you understand how much work we have to do, and how many people we have to do that work. You also apparently have an understanding of how many users this portion of the site gets versus other portions of the sit...
by barkeraj
Wed Sep 02, 2015 4:55 pm
Forum: Newsletter
Topic: Newsletter feature is having issues
Replies: 48
Views: 7012

Re: Newsletter feature is having issues

We are looking into it. It is a similar issue as last time. A script was updated to fix a problem elsewhere, which is causing problems here. Our fix from last time is still in place so we aren't sure what is causing the problem this time. Will update when we know something.
by barkeraj
Wed Aug 05, 2015 9:18 am
Forum: Newsletter
Topic: Newsletter feature is having issues
Replies: 48
Views: 7012

Re: Newsletter feature is having issues

We just got a fix up a few minutes ago, you may have to clear your cache to see it take effect. Sorry for the delay, it took longer than expected to fix the bug, and then our process to deploy the code also broke (unrelated). Got all that resolved and up this morning. Let us know if you still have p...
by barkeraj
Mon Aug 03, 2015 9:04 am
Forum: Newsletter
Topic: Newsletter feature is having issues
Replies: 48
Views: 7012

Re: Newsletter feature is having issues

We are looking into this this morning.

The application itself was not updated, but we did update a library that is used across the site. We didn't realize this application used it, and so didn't test it here. Will update as we know more.
by barkeraj
Fri Feb 13, 2015 11:45 am
Forum: LDS.org Website
Topic: Can't visit LDS.ORG on iPad 2!
Replies: 9
Views: 1573

Re: Can't visit LDS.ORG on iPad 2!

Yes, this should be fixed now. You may have to clear your cache if you are still seeing a crash. The browser sometimes crashes before it can get the updated file.

Again, this won't look perfect, but you can at least get to the site and navigate around.

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