Service Missionary, Brenda Frandsen PDF Print E-mail
Written by Barbara Anne Gardner   
Wednesday, 18 June 2014

For the past few years, it seems job applicants have been lining up around the block to fill vacant positions.

While this may have allowed for an overall static human resources budget, recent studies have shown that hidden costs of turnover equal a substantial percentage of a new hire’s wages. While sometimes hard to measure, these costs include recruitment, training, building trust, and loss of productivity.

Recruitment and training of Church service missionaries (CSMs) are provided by fulltime Church employees, and lost productivity hurts the entire organization. Multiply that in a program that depends on personnel that work in six, twelve, and eighteen month increments, and the problem becomes significant.

Sister Brenda Frandsen, LDSTech CSM in Mesa, Arizona, has been able to help resolve that issue. Sister Frandsen and her husband have served three full time missions: as office missionaries in the Taiwan Kaohsiung Mission from 2008 -2009; as public affairs missionaries in Taiwan from 2010-2011; and as media missionaries in Hong Kong from 2012-2013.

During her Hong Kong mission, Sister Frandsen implemented SharePoint throughout the area and developed a high level of skill while also building trust with her peers. As the time for the Frandsens to depart Hong Kong neared, the concern grew as to how to fill the space Sister Frandsen would leave behind. It would not be a simple matter because of her unique programming and language skills.

The solution was found in technology. Sister Frandsen continues her media mission and support of the SharePoint software as an LDSTech CSM from her home in Mesa, Arizona. She meets with her peers by WebEx on a weekly basis and remotely accesses individual computers when necessary to troubleshoot, help, and support those still in the mission field.

LDSTech missions offer an opportunity for highly skilled full time missionaries to continue their work even after they return home. If you are a mission leader and have lost a highly skilled missionary but would like to retain their expertise through an LDSTech Church Service Mission, contact Elder Allen Bottorff or Sister Cheryl Bottorff at  (801) 842- 4771, or email them at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Gospel App & Game Contest! PDF Print E-mail
Written by Elder Steve Bentley   
Monday, 09 June 2014

LDSTech announces the 2014 Gospel App & Game Development Contest, held as part of the 2014 LDSTech Conference.

The Contest begins immediately. Everyone is invited to develop a gospel-centered iOS, Android, or Windows game or app that will help flood the marketplace with quality entertainment alternatives for our families.

Harness your creative and programming skills to create something worthy. Pass this along to your family, friends, and neighbors to get them involved. Visit Gospel App & Game Development Contest for rules, starter ideas, and more information.

Final submissions are due October 10, 2014 – a week before final judging at the LDSTech Conference. Get started now!

The History of Shows God's hands - Part 2 of 2 PDF Print E-mail
Written by G.C. Duerden and Ben Groen)   
Friday, 30 May 2014

The Church has updated its flagship site,, many times since it was first created in 1996. From a basic domain-claiming site in the early days of the Web to today’s robust, information-rich experience, the Church has offered more and more content to members and to the world.

Part 1 of this article reviewed the development of the Church’s public face via technology, from the early days of radio to the earliest developments of an Internet presence.)

The year 2000 also saw major redesigns and content added to the website. The Church’s message called “The Living Christ” was posted on January 1, 2000, followed by the first Internet version of the scriptures in May of the same year.

The conversion of the scriptures from a print version to an online version proved to be very beneficial. Errors were revealed such as wrong references and typos. The Church was able to clean up the scriptures by posting them online.

At the turn of the millennium, the website shifted focus a bit. Designers allowed it to be more dynamic, allowing users to customize content. Ideas for features such as a youth site, a portal, feedback, calendar, news were planned. Some of these ideas are only now being launched.

The goal was to release the new site on June 30, 2000. Using a content management system put out by Vignette, and a language called Tcl, the site was created. It presented huge challenges to the Church and developers. The site required major hardware upgrades. With less than a week to go before launch, the website was still not functional.

One problem was so difficult that Vignette experts were called in for support, but the result was many of hours of work with no success. Ultimately, the consultants gave up and went back to their hotel, at which point the remaining team members made it a matter of prayer. Within a half an hour, ideas came in and the problem was solved.

 On June 30, Elder L. Tom Perry pushed a button that launched the website publically.

By July 2000, the website had over 20,000 users per day. Later that year, the Church launched additional language capability for Newsroom and the LDS Catalog.

The Meetinghouse Locator not only provided support to the members but also made the Church realize that many of the addresses were out of date and wrong.

In July, the stake and ward websites were first piloted and released to the general membership.

In October 2001, in preparation for the 2002 Winter Olympics in Salt Lake City, the Church launched, designed specifically for those who are not members of the Church. It was previously called “Sharing the Gospel.”

The Young Women’s general presidency helped design email pass-along cards to invite people to learn about the gospel. Elder Dallin H. Oaks announced these cards and the new website in general conference.

Within one minute of his announcement, the servers became overloaded. The IT team realized that the outage had been caused by the number of cards being sent out by individuals who were supposed to be listening to the rest of Elder Oaks’ talk.

In December 2001, the “Places to Visit” section on was added. (Interestingly, today the “Places to Visit” section is used mostly by mobile devices.)

Country Websites were added in 2002, which allowed countries to use templates to create language-specific websites.

The Perpetual Education Fund content was also added, along with temple open house reservation systems in 2002, starting first with the Nauvoo temple.

Also in 2002, went down for three days due to some tables that were deleted in a database. During the outage, backups failed and a new program was created to ensure that major outages would never happen again.

Another redesign was in the making in 2003. The current website was getting too crowded, and the Church developed fly-out menus and trained all developers to use Java.

In 2007, 2.0 website was launched.

The redesign changes from the original site to version 2.0 resulted in a lot of usability questions. With this in mind, the 2.0 website was left up when the 3.0 was released in November 2010. As a result, the transition to 3.0 went relatively smoothly.

The newest version of uses an XML database with XQuery for accessing data. 3.0 has much more advanced technology and now includes Calendar, Directory, Maps, and other tools, all of which use the internal Java stack.


The history of has been full of prayerful and inspiration-driven experiences. The site has evolved along with the Web, often solving problems in innovative and award-winning ways. has become a key method of spreading the gospel using modern tools, blessing the lives of members and non-members throughout the world. 

Save the Date! 2014 LDSTech Conference PDF Print E-mail
Written by G.C. Duerden   
Tuesday, 03 June 2014

Make plans now to attend the 2014 LDSTech Conference, Thursday and Friday, October 16 and 17.

This year’s conference will be held at the University of Utah’s LDS Institute of Religion Building, on the University of Utah campus (1780 East South Campus Drive, Salt Lake City, Utah 84112).

An exciting new activity will be the Game Development Contest for Apple, Android, Windows, or online platforms, “Create Something Worthy.” – Watch for more information on this site.

Attendance is free, and both breakfast and lunch are provided each day. More details will be announced soon.

The History of Shows God's Hand - Part 1 of 2 PDF Print E-mail
Written by G.C. Duerden and Ben Groen)   
Tuesday, 20 May 2014

Many advances in technology have been embraced by the Church to help the gospel fill the earth. This two-part series of articles tells the story of, the Church’s flagship website.

The Church had always made extensive use of the telegraph to send and receive messages, but the first foray into a public arena was on May 6, 1922 when President Heber J. Grant delivered the first Church broadcast message over the first radio station in Utah, KZN (now KSL). This message was given for the formal dedication of the station.

In October 1924, general conferences began to be broadcast, by radio. Early the next year, the Mormon Tabernacle Choir began performing, via radio, with rehearsals on Thursday evenings. Their weekly broadcasts started July 15, 1929. The program, known as Music and the Spoken Word, is now the oldest continuous broadcast in American radio.

In April, 1941 the 111th General Conference was broadcast for the first time by radio and TV stations outside of Utah. Prior to that, KSL TV and Radio had undertaken to broadcast conference within Utah.

It wasn’t until April 1952 that the priesthood session of general conference was carried by telephone to stake centers and other buildings outside of Temple Square. (In 2013 the Priesthood Session was broadcast on KBYU-TV and streamed over the internet as well as through the Church Satellite System.) In 1963, languages other than English and Spanish were broadcast (German and Portuguese) as WRUL broadcast the 133rd Annual General Conference.

In 1979 the broadcasts of general conference was taken into space as the first satellite broadcasts were used. But it wasn’t until 1997 when the Church really established its first official website,, with real content.

A Church employee bought the domain name “” before the Church considered an online presence. The first official site rolled out in December 1996, consisting of just two pages (one was a media guide from the Public Affairs Department of the Church, and the other was a page where users were directed to call a toll free number to get a free copy of the Book of Mormon). 

The Church’s first official website.

By April of 1997 content was added to celebrate the pioneer sesquicentennial, including an interactive map. Until it was taken down in 2012, this was the oldest content on the website.

Interactive map celebrating the pioneer story. Up until sometime after 2012, this was the oldest content on

December 1996 version of The first real website with content.

Later in 1997, the Church added content about Joseph Smith and published general conference talks (from the 167th General Conference). General conference addresses were first made available (in English) on in late 1997. Other languages followed in 1998.

General conference addresses first published on in 1997

In 1999, the Church started making plans to deliver a live broadcast of general conference over the Internet. The Church developed a spinoff company,, to develop the site and worked with Real Networks to broadcast general conference. It was the biggest event ever for Real Networks, and the second largest Internet broadcast at the time.

The first session of that 1999 October General Conference surpassed all of Real Networks’ expected traffic and overloaded the whole network. Thankfully, the IT staff added more servers and fixed the issues by the second session. Feedback was tremendous and came from all over the world. Many people wrote about the great joy and privilege of being able to listen to the prophet live for the very first time.

Also in 1999, was redesigned. A splash screen was added, and the content reflected the missions of the Church. 

At this point, all website content had to be approved by a member of the Quorum of the Twelve, a process that limited the Church’s ability to publish material. An Internet task group was organized to provide leadership and direction to the future of the Church’s websites.

This is the end of part one covering the development of the Church’s public face via technology, from the radio to the website (1996 to 1999). Part two picks up at the turn of the 21st century and brings us up to date.


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