LDSTech
Employee Spotlight: Jim Greene PDF Print E-mail
Written by Cassie McDaniel   
Thursday, 22 January 2009

Jim GreeneQuestion

What is your current position at the Church and what are your responsibilities?

Answer

I am the product manager over the FamilySearch Research Wiki and the Family History Library as well as the new FamilySearch’s interface with Membership and Statistical Records. This involves gathering user requirements, writing user stories for engineers, and prioritizing stories.

Question

What is one of the exciting projects that you are currently working on?

Answer

FamilySearch Research Wiki. We believe that by involving the worldwide community of family historians in a collaborative effort, we can create an encyclopedia of unparalleled record sources that will greatly assist the work of redeeming the dead. More people will easily find records with data about their ancestors, resulting in more saving ordinances.

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Upgrade: Help Test Beta Site PDF Print E-mail
Written by Cassie McDaniel   
Monday, 06 April 2009

The LDSTech site is undergoing an upgrade. The upgrade will not affect the LDSTech Wiki or the LDSTech Forums. The upgraded site will have improved navigation. Irrelevant or outdated content will be removed. Before we release this change, please view the beta site. Check for broken links, formatting, and other bugs throughout the site. Report any problems to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 
Area Technology Specialists Needed PDF Print E-mail
Written by Barbara Anne Gardner   
Wednesday, 12 February 2014

Have you spent years of your life immersed in technology? Have you ever considered using those skills to build the kingdom? Do you want to make a real difference in the lives of people throughout the world? Are you ready to join 83,000 missionaries who are called to ‘hasten the work’?

The blessings of technology need to be shared throughout the Church and around the world, and a technology mission is a great way to do it. We need people who are capable of implementing technology solutions and who can support and train the people who live in those areas. Some areas with current openings include Brazil, Guatemala, the Dominican Republic, Japan, and Korea.  They need you if:

  • You are ready to serve as a full time senior missionary
  • You are experienced with computers, printers, copiers, scanners, wired and wireless networks, the Internet, and audiovisual equipment
  • You love working with and teaching others
  • You can speak one of the languages needed
  • Solving problems is one of your favorite things

These senior missionary assignments are called area technology specialists (ATS) and they provide training and support to stake technology specialists (STS) throughout each mission. Follow the link http://tech.lds.org/mission to learn more.

And even if you aren’t ready to serve a mission, maybe you know someone with the right skills who is looking for an exciting missionary experience. We encourage you to let them know about this great opportunity to serve!

 
Br. Black spotlight PDF Print E-mail
Written by Barbara Ann Gardener   
Tuesday, 26 November 2013

  Have you ever wondered just exactly what happens after you submit feedback from any of the thousands of pages on LDS.org? Elder Jed Black, Church Service Missionary (CSM) with LDSTech explains the process.

 “The feedback goes to a central location and they look for keywords,” explained Black. “If the Feedback has the words calendar, directory, or lesson scheduler in it  they send me a notification of the feedback.” Why? Because he is the Knowledge Specialist for those three applications.

Elder Black reviews the information and responds in one of three ways:

  1. User Education – many questions can be resolved by training the user to better interface with the application. This may be as simple as a return email or as involved as a training session at a ward or stake level.
  2. Update Frequently Asked Questions – The centralized Feedback Group answers as many questions as possible prior to forwarding requests to Knowledge Specialists. To do this they utilize a ‘Frequently Asked Questions’ database. The more complete the database the fewer questions actually funnel down to the Knowledge Specialists.
  3. Identify Bugs – Because Knowledge Specialists are experts in their applications they can tell the difference between a user issue and a program defect and are capable of communicating with the development staff in a clear and concise manner. Knowledge Specialists are in a great position to beta test and recommend product improvements as well.

Elder Black works in Salt Lake but of the five Knowledge Specialist CSMs assigned to Gospel Library; two work in England,  one works in Colorado and two work in Salt Lake.

Although Elder Black had 38 years of programming with the UNISYS Corporation prior to his retirement, this level of expertise is not necessary to become a CSM Knowledge Specialist. One must be familiar with an identified application and comfortable communicating with both novice users and program developers. If this is you or if you are interested in possible part-time or full-time CSM opportunities contact: Elder Allen Bottorff or Sister Cheryl Bottorff at  (801) 842- 4771, or e-mail them at their email address   This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it or fill out the LDSTech Missionary Form.    

     For those with language skills, interested in becoming Area Technology Specialists in countries outside of the U.S. (Korea, Dominican Republic, Central & South America, etc.) contact: Elder Gary and Sister Marilyn Peterson, call them at 801-240-7373 or email them at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Or you can check out the current CSM Opportunities on lds.org/callings/missionary/churchservice    or  servicemission.ldschurch.org/csm-public/home.jsf

 
2009 FamilySearch Developers Conference PDF Print E-mail
Tuesday, 10 February 2009

FamilySearch announced today its second annual conference for software and Web application developers and its inaugural FamilySearch Software Awards. The 2009 FamilySearch Developers Conference will be held on Wednesday, March 11, 2009, in conjunction with the Brigham Young University Computerized Family History and Genealogy Conference in Provo, Utah. Attendees can register online at familyhistoryconferences.byu.edu/familysearch.

The 2009 FamilySearch Developers Conference provides a unique forum and opportunity for developers of genealogy-related desktop and Web applications to meet with other professionals who use similar development technologies to confront common technical challenges and share effective solutions. Conference attendees will learn about new and updated FamilySearch web services from FamilySearch engineers and best practices from current community developers.

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