LDS Tools 2.1.1 for iOS Released to App Store Print E-mail
Written by Tom Johnson   
Saturday, 20 October 2012
LDS Tools for iOS

LDS Tools 2.1.1 for iOS was released to the app store today.

Version 2.1.1 includes the following fixes and enhancements:

  • Added support for iOS 6 and iPhone 5
  • Improved performance and stability
  • Improved data (including calendar) download process
  • Added support for German, Italian, Portuguese, Russian, and Spanish languages
  • Added additional reports for leaders and clerks including Members With/Without Callings, Members Moved In, Temple Recommend Status, and Unit Statistics
  • Improved photo download and delete process (thumbnails are now "lazy loaded," which should create a better user experience)
  • Improved maps functionality (to accommodate the changes in iOS 6)
  • Added a new option to provide feedback
  • Updated the email address for support
  • Resolved several issues including crash on startup for some users

We will have another release in the coming weeks which will include adding support for the remaining Internet 9 languages.

 

Comments  

 
# Ian Curtis 2012-10-21 09:46
Doesn't work. It either won't show, or won't download any data. (The previous version worked fine)
 
 
# Jonathan Michael Taylor 2012-10-22 05:57
Did you try to clear data under settings? It worked for me.
 
 
# M5green91260 2012-10-22 10:55
it downloads now, but the times in the calendar are 1 hour off the calendar in LDS.org
 
 
# Scott ward 2012-10-23 09:56
I cleared my data and then did a download of data. It worked for me
 
 
# Rfoxford 2012-10-31 19:50
I completely agree. I lost all my data and cannot get it to reload.
 
 
# Jeff Lane 2012-11-04 12:34
I rebooted the iPad, deleted the app and reloaded the app several ti
 
 
# Jeff Lane 2012-11-04 12:37
I rebooted the iPad, deleted the app and reloaded the app several times w/o data being downloaded successfully. Once I got a partial stake listing but not my ward. The passcode screen for clerks freezes..
 
 
# John family 2012-11-04 20:15
Quoting Ian Curtis:
Doesn't work. It either won't show, or won't download any data. (The previous version worked fine)

Made mistake of trying to update today. Cannot get anything back. I have cleared data a dozen times, reloaded the entire app 4 or 5 times and tried to sync countless times. I'm at the end of my rope.
 
 
# Sharon Parry 2012-11-07 14:49
Same for me. Did you get it to work? I really miss having it on my ipad. Please anyone, tell me how to fix this. I have reloaded it twice and ...nothing.
 
 
# Pete 2012-11-07 19:09
Agree, I have tried several times over several days, and cannot get it to download, even after I cleared everything.
 
 
# Pete 2012-11-08 21:31
now working, Thanks you.
 
 
# Mike Milby 2012-10-21 10:07
I am having the same problem. I tried removing and reinstalling on my iPad, but it still won't start or download data.
 
 
# Mark T 2012-10-21 10:25
I am having the sames issues. Everything is blank and data sync or reloading the app does not work.
 
 
# Tara 2012-10-21 10:56
Ditto to the above comments. Uninstalling and re-installing does not work. The only way I could get back to a working version was to copy the the one I had backed up to my itunes account.
 
 
# Eric A W 2012-10-21 11:31
Was working yesterday. Did not exe a sync and now the tool is not working.
 
 
# Rick4224 2012-10-21 11:43
Doesn't work for me either. Does this stuff get tested???
 
 
# Ray Merritt 2012-10-21 12:37
Also not working on my iPhone 5. I don't dare try on my iPad until I hear people are not having this problem.
 
 
# Norge 2012-10-21 12:49
Will not download data on my iPhone or iPad. Crashed after attempting to download data.
 
 
# Brad S 2012-10-21 12:52
Same problem.
 
 
# Jan 2012-10-21 12:57
Same problem as well - doesn't work, and uninstalling and reinstalling hasn't helped either. Help!
 
 
# Dsnow554783 2012-10-21 13:31
Same thing. Tried to do a complete resink. Also tried removing and reading app. No luck. The cal does work.
 
 
# Glen MJ 2012-10-21 14:37
Same Problem. Old version worked fine.
 
 
# Andrew Edward Sparks 2012-10-21 14:41
I have the same problem with IPad and iPhone 5.
 
 
# W Hamilton 2012-10-21 15:04
Same for me. I've tried everything on both iPhone and iPad. Everything is blank. Big loss. I use this app everyday.
 
 
# Lee Ann Peterson 2012-10-21 15:51
Mine has not been crashing like the above are saying...but when I was testing this app I seen there was list made for all of the detailed auxiliaries. I thought this new version would have that feature, I am unable to find it. You could see who all the Young Women are and where they lived. It was very helpful.
 
 
# K Miles 2012-10-21 16:05
I loaded the new version on my iPad 2 last night and it worked and synced fine. I loaded it on my iPhone 4S this morning and it loads fine, but errors out on the sync and like those who have previously posted, I have no data. I'll hold off on another iPad sync until it works again on my iPhone. I'm sure they'll resolve it quickly on Monday.
 
 
# Russell Hunter 2012-10-21 16:10
I was able to install and download ward data on Oct. 19th. On the 21st the download of ward data stopped working and would error out or cause the iPhone app to crash.

When the app did work, I liked all of the new reports. As a Bishop, they are very helpful to have.
 
 
# M. Ringler 2012-10-21 16:36
I am having the same sync issue, but it is also happening to the android version. This tells me it's not the iOS app, but the server that holds all the data.
 
 
# Burton Sant 2012-10-21 17:02
I'm having the same problem. The program looks good but won't sync. Can look at the calendar but that is all
 
 
# D-bot 2012-10-21 17:26
Same issue with me. It worked great yesterday but when I synced it today I lost all of my data. They are sure to fix it tomorrow.
 
 
# Edward Hyatt 2012-10-21 18:03
I have had the same problems as others have mentioned. Now all data is gone. This seems to happen each time an "update" is released. I will remove the app until I can see from other users that it is working.
 
 
# Alfred Delmont, Jr Moore 2012-10-21 19:37
Mine quit working with the previous update. Downloaded fresh today and still doesn't work. I can log in to lds.org, but not the app.
 
 
# K Miles 2012-10-21 20:54
I just tested again and this time I successfully synced. It appears that the sync issues are now resolved.
 
 
# Preston Wakefield 2012-10-21 20:55
I initially could use the app on my iPad until today when it suddenly stopped working. I downloaded the app to my iPhone as well but could never open it at all -- still can't use either one. Need them badly.
 
 
# V Walker 2012-10-21 21:07
Hooray! It is back!
 
 
# Justin Krebs 2012-10-21 22:00
Quoting V Walker:
Hooray! It is back!

Correct, this issue was a result of server issues with LDS.org Local Unit Directory. Thank you for your patience while we resolved the issue. We are currently taking measures to prevent this issue from occurring in the future.
 
 
# Butch Moore 2012-10-22 04:23
Quoting Justin Krebs:
Quoting V Walker:
Hooray! It is back!

Correct, this issue was a result of server issues with LDS.org Local Unit Directory. Thank you for your patience while we resolved the issue. We are currently taking measures to prevent this issue from occurring in the future.


You should probably continue fixing the problem because some of us still can't get the app to log in here in Maine.
 
 
# m5green91260 2012-10-23 12:29
Quoting Butch Moore:
Quoting Justin Krebs:
Quoting V Walker:
Hooray! It is back!

Correct, this issue was a result of server issues with LDS.org Local Unit Directory. Thank you for your patience while we resolved the issue. We are currently taking measures to prevent this issue from occurring in the future.


You should probably continue fixing the problem because some of us still can't get the app to log in here in Maine.

Can you check the calendar, on the ipad the times are 1 hour ahead the calendar is updating but the times are still an hour ahead
 
 
# Jd 2012-10-27 13:01
I still can't access information either after syncing.
 
 
# Gaye strathearn 2012-11-04 08:40
Quoting Justin Krebs:
Quoting V Walker:
Hooray! It is back!

Correct, this issue was a result of server issues with LDS.org Local Unit Directory. Thank you for your patience while we resolved the issue. We are currently taking measures to prevent this issue from occurring in the future.


It is not working for me on nov .4
 
 
# D Bleak 2012-11-04 10:50
Quoting Gaye strathearn:
Quoting Justin Krebs:
Quoting V Walker:
Hooray! It is back!

Correct, this issue was a result of server issues with LDS.org Local Unit Directory. Thank you for your patience while we resolved the issue. We are currently taking measures to prevent this issue from occurring in the future.


It is not working for me on nov .4


Not working for me either on Nov. 4 - all i can see is calendar
 
 
# Dave Keller 2012-10-22 04:28
I can't login because it won't accept my password. When I try to reset my password, it simply crashes...
 
 
# Butch Moore 2012-10-22 04:36
Quoting Dave Keller:
I can't login because it won't accept my password. When I try to reset my password, it simply crashes...


I have the same problem. lds.org accepts my username and password entered from the browsers on both my iPhone and computer, but not from the app.
 
 
# Ian Curtis 2012-10-22 09:57
Mine's Woking now. Thanks for sorting it.
 
 
# Butch Moore 2012-10-22 10:00
Still not working here.
 
 
# Judd 2012-10-22 10:18
Mine's working now.
 
 
# Preston Wakefield 2012-10-23 06:55
Not working here, either. Can't login to app on iPhone. iPad lets me login but no data appears.
 
 
# Butch Moore 2012-10-23 07:10
I still can't log in with the app. Lds.org works fine with the computer and the member list is available that way. The app doesn't do anything other than try to log in.
 
 
# Todd Cole 2012-10-23 07:55
This works fine on both my iPhone 5 and my iPad (both a 3rd gen and a 2nd gen) I did wipe the data then reloaded it (inside the app) and it works great. The New reports are very helpful.
 
 
# Butch Moore 2012-10-23 07:58
Quoting Todd Cole:
... I did wipe the data then reloaded it (inside the app) and it works great.


I can't get inside the app to wipe any data. It won't log in to lds.org in the first place, and will do nothing but try.
 
 
# Tom Johnson 2012-10-23 12:49
I just wanted to add a note to this thread. Last Sunday there was a database cluster that went down, taking with it the web services that directory, calendar, and other applications use. The outage wasn't due to the 2.1.1 app release at all. Engineers have been investigating the problem to troubleshoot and prevent future outages from occurring. Thanks for your patience.
 
 
# Rick Humphreys 2012-11-08 21:00
LDS Tools now requires iOS 4.3. my iphone is limited to 4.2.1

I had to remove the LDS Tools temporarily from my iPhone 3.

I attempted to reload it through iTunes but the updated version requires iOS 4.3

It is sad that those of us who try to be modest in our purchases of technology and don't jump on the next and greatest technology get left behind, even with LDS tools.

I can't afford a iPhone 4 or 5 just so I can get the LDS Tools for my Executive Secretary role.

Is it possible to have access somehow to get the version for iOS 4.2.1 so I can do my job without a big outlay of cash.
 
 
# Rich Price 2012-10-24 20:11
The mapping feature for an address is not accurate. I also do not see any report options.

Thank you for your assistance
 
 
# Richard Fitt 2012-10-26 09:01
With 2.1.1, i have been able to change the passcode on my iPad using alpha-numeric characters but on my iPhone, changing the passcode will only allow numeric characters. (iPad 1 and iPhone 4)
 
 
# Dan C 2012-10-26 13:05
Anyone notice that the map functionality is broken on IOS 6? If you click on a members address, it properly loads in the map program, however, if you click on the pin on the map to get directions to this location, only the name is carried over and not the address, so it can get directions to the address. You have to manually type in the address information. This use to work fine on the old version with the previous IOS.
 
 
# Dell Felix 2012-10-26 15:46
So do I understand that ldstools is not fully functional on an android?
 
 
# Corinna 2012-11-06 06:16
Ya does this not on Android yet? Will it ever work on Android? Just wondering.
 
 
# K Miles 2012-10-28 09:22
Interesting . . . it doesn't work on Sunday (again). I did my usual sync prior to heading to church and it errored-out and wiped out my data.
 
 
# Dave M 2012-10-28 09:44
its broken again.
 
 
# K Burke 2012-10-28 10:49
Not working for me either. iPad iOS 6. Deleted app. Rebooted iPad. Download app. Sync. Sync takes a long time. Then no directory info. Calendar info works, but times are off by one hour. So I guess I'll be late by one hour to all church mtgs. :) Please help.
 
 
# John R 2012-10-28 11:19
Quoting K Burke:
Not working for me either. iPad iOS 6. Deleted app. Rebooted iPad. Download app. Sync. Sync takes a long time. Then no directory info. Calendar info works, but times are off by one hour. So I guess I'll be late by one hour to all church mtgs. :) Please help.


I took the same steps on my iPad 3/iOS6 with the same results. I feel hobbled without this helpful app. Please fix!
 
 
# Kary Burke 2012-11-04 10:14
Quoting K Burke:
Not working for me either. iPad iOS 6. Deleted app. Rebooted iPad. Download app. Sync. Sync takes a long time. Then no directory info. Calendar info works, but times are off by one hour. So I guess I'll be late by one hour to all church mtgs. :) Please help.


Another week has gone by and it is still not working. But the times on the calendar is correct. So two weeks since it was introduced and it is still broken. Is any one in charge following this comment board? If so, please give us some updates. When is this expected to be fixed?
 
 
# B McBride 2012-10-28 10:58
Broken... :( Tried uninstalling and reinstalling. Didn't fix it. I tried clearing data, and redownloading. It shows that it is downloading, but takes a long time and crashes at the end. All my data is blank now... :( Please fix. BTW, I am using IOS6, unfortunately. It has been nothing but trouble...
 
 
# Jex Hillam Bjorn 2012-10-28 13:43
Our entire household is bad. Same problems as above, but magnified. 2 iPad 3's during church. A Nokia 900 windows phone has the same issues, but the other windows phone works fine (same brand, same model).
We were thinking it was operator error again and we would have to answer to the grandchildren again.
Please let us keep some of our pride.
 
 
# Brendon burgess 2012-10-28 14:23
NOT working for me either. I have un-installed and re-installed several times and it will not download any member info. Everything is blank. PLEASE HELP.
 
 
# Paul England 2012-10-28 16:10
Several of us tried to update LDS Tools today at church and lost all our data and cannot download anything now. Tried deleting, reinstalling without success. Must be a significant general problem. Hope it is corrected vey soon.
 
 
# d. Ratcliffe 2012-10-28 17:45
Mine is just accepting my user id/password, whereas lds.org hasno problem whatsoever.
 
 
# Tyson Stokes 2012-10-28 19:48
Since notes will be removed any suggestions on exporting the information that's been added on several different individuals? Thanks!
 
 
# Stephen H Hopkins 2012-10-29 04:00
Updated app and now app crashes on iPhone wiht IOS6.
When I launch the app, I get the logo page, it sits there for 20-30 sec then dissappears.

Tried to synch; re-install - not working.

I assume this is an undocumented 'feature' for the updated IOS6 version? Hope you can resolve ASAP. Thanks!
 
 
# SWalker 2012-10-30 11:14
Quoting M5green91260:
it downloads now, but the times in the calendar are 1 hour off the calendar in LDS.org


The times for all of my recurring calendar events are correct in lds.org, but are 1 hour later in LDS Tools on my iPhone, but only after Nov 1 .
Example: 7:00 pm every Thursday in lds.org shows up as 8:00 pm in LDS Tools after Nov 1
Could be something to do with the switch back from Daylight Savings Time on Nov 1.

FYI - I had the same problem before upgrading to 2.1.1. I hoped the upgrade would fix it.

FYI#2 - I tried emailing this problem to ldstools-ios@ldsmail.net from within LDS Tools, but I got an error message back saying the email account has been disabled.
 
 
# ChrisC 2012-10-31 11:40
Does anyone know how to change the language?
 
 
# Justin Krebs 2012-11-12 12:38
You need to go into your settings on your device and change the language then LDS Tools will show in that language.
 
 
# Richard Gates 2012-10-31 11:41
Is there a timeline for MLS / LDS Tools development for when the reports will be expanded to include MP, Home and visiting teaching, etc.?
 
 
# Justin Krebs 2012-11-12 12:40
Quoting Richard Gates:
Is there a timeline for MLS / LDS Tools development for when the reports will be expanded to include MP, Home and visiting teaching, etc.?

There is currently no timeline for this but it is being considered.
 
 
# Dean Bradshaw 2012-10-31 11:44
I am able to use version 2.1.1 with the exception of the "Search" function. No matter what I put in, it says "No Results". The only way I can find members now is to scroll through the list by last name. If I only have their first name, it is next to impossible to find them. Please fix the "Search" function.
 
 
# Robert Don Sheffield 2012-10-31 12:09
I have experienced the same thing, but am able to recover after reinstalling LDS Tools and then syncing. If I then attempt a second re-sync, I lose all the data again at which time I have to start all over again. I have also noticed that if I have a strong Internet connection when attempting to sync, it seems to make a difference.
 
 
# Lou Sansevero 2012-10-31 14:00
When are you going to add Lessons list to tools on mobile devices. If your click on lessons to see them all you get is a perpetual wait indicator.
 
 
# Justin Krebs 2012-11-12 12:41
This is being considered but no timeframe is available at this time.
 
 
# Franklin Stobbe 2012-10-31 15:02
I will be waiting for a notice that you have fixed the problems. Hopefully on LDS Tech website or by a universal email.
I'm sure it's very frustrating to all users.
Please help!
 
 
# Roland Fritter 2012-10-31 17:43
I initially had the same problem on my iPad 3 (for lack of a better real name), logged out of the app, shut down and restarted the iPad, downloaded data without a hitch and have been using it for over a week. My wish is that it would offer more membership data (record) as is offered on 'Ward Tools' (which I under stand has been asked to cease and desist). As a bishop this information is valuable to have at hand when in bishopric, ward council, etc.
 
 
# Frank Wilson 2012-11-01 03:28
Mine crash too. The first time the app open then closed itself. The next time it open without any members listed. I deleated the app and reloaded it. It had the members listed this time, so I hope the problems mentioned before have all been resolved. Thanks for your hard work and support.
 
 
# Dan Wurtz 2012-11-01 07:40
When is this version going to be available for Android?
 
 
# mike Carter 2012-11-01 19:00
Quoting Dan Wurtz:
When is this version going to be available for Android?

It is on my android X. More than a year now.
Mike carter
 
 
# Corinna 2012-11-06 06:22
How did you get it to work?
 
 
# Justin Krebs 2012-11-12 12:49
We are currently working on the 1.6 release of Android which will allow Bishoprics, branch presidencies, and stake and district presidencies, as well as clerks and executive secretaries, to download additional membership data for their units. The 1.6 release will likely occur in the next month or so.
 
 
# Shelley A. 2012-11-02 09:49
Did the update and opened the program - data gone. Tried syncing and receive error message:
Error Downloading
Some information could not be downloaded, please try again later.
 
 
# Brad N. 2012-11-03 15:05
Is there any way to get an older version still compatible with iOS 4.2.1?
 
 
# J Nelson 2012-11-03 21:09
Great tool. I've had good luck with it. I'd encourage you to continue to consider rights issues for Stake and Ward Executive Secretaries. In this role, there is a lot of need for detailed access to support a Stake Presidency or Bishop. This access is provided in MLS, but it would also be very convenient on LDS Tools. Thank you for your good work!
 
 
# Antonio Falcón 2012-11-03 22:53
A mi me ha funcionado correctamente solo en la versión anterior me permitía ver datos de otros barrios de mi estaca aún cuando ya no tenía llamamiento en ella.
 
 
# MindyK 2012-11-04 10:05
Tried clearing data. Still not working. Uninstalled and reinstalled. Nope. No luck. Did a fresh install on my son's phone. Blank on there as well. Seems like there has been awareness of this issue since 10/21 or so. Surprised the tech team hasn't gotten it fixed over the past 2 weeks.
 
 
# dentdavi12 2012-11-04 10:18
Why has development on android stalled out? Many of us are left without options since other developers had to remove their products. The android version of this app is no better than the web interface. IOS may be big in the US, but not in the rest of the world.
 
 
# DebbieT 2012-11-04 10:51
Problem is not fixed as of today. Lost all data. Uninstalled, re-installed, cleared all data, performed re-sync and Havi nothing. I have had problems with every version of this application but have not Diid airs suitable alternative.
Today the feedback I sent via email bounced back as undeliverable.
Very disappointing. How will we be notified that this app is functional again?
 
 
# Brent T 2012-11-04 11:34
This is NOT an IOS 6 problem. The program won't work on my iPhone (IOS 6) or my iPad 2 (IOS 5). Both work the same. There is no data. I have deleted and reloaded. I'll keep trying.
 
 
# Doug H 2012-11-04 12:30
Same problem here, I have cleared settings as well as remove and reinstall. Download fails and no data displayed.
 
 
# Jeff H 2012-11-04 12:56
Have tried on iPhone 5, iPad 2, iPad 3. Re-installed app. Sync is not working and all the data is gone.
 
 
# Todd Miller 2012-11-04 16:19
Quoting Jeff Lane:
I rebooted the iPad, deleted the app and reloaded the app several times w/o data being downloaded successfully. Once I got a partial stake listing but not my ward. The passcode screen for clerks freezes..


After updating the app today the only data I can see is the calendar. No ward or stake listings. Director and Callings error out when downloading . Tried clearing data, reinstalling the app. Nothing works. I am the HP Group Leader and use this app constantly. Please fix this ASAP!!! I am on iPhone 4 iOS 5.1.1.
 
 
# Martin Rowland 2012-11-04 17:04
Same Problem, lost all data, did the old deleting, rebooting, installing, no luck.
 
 
# K Randle 2012-11-04 18:23
I'm on an iPhone 4 - have NO idea what update I'm on. Whatever, I have nothing. No lists, no directory, nothing. I had "units" until I took somebody's advice and cleared the data. Now, nothing at all. I really LIKED this app before. What in heaven's name did they change it for?
 
 
# K Randle 2012-11-04 18:26
I'm only writing because I actually NEEDED the directory today. The only other one travels with my husband. So I have no way of finding ANYBODY because the office seems to think everybody has a directory on their computer. I am not feeling the sabbath today, except for the biblical gnashing of teeth.
 
 
# LB 2012-11-04 21:34
Hasn't been working on my iPad/iPhone for weeks. Did updates, cleared data. . .nothing.
 
 
# Matt Connelly 2012-11-04 21:37
Data won't download...at all. I'm on iOS 6 with an iPhone 4s. Ever since I did the update to 2.1.1 I have not been able to read an ounce of data. I have cleared the data, re-downloaded the app, etc. Very frustrating because before this was a GREAT app!
 
 
# MPeeni 2012-11-04 21:53
Tried syncing it this morning (4 Nov) and I lost all data. Deleted the app and tried to re-install it and all I was able to see was the calendars. Tried to resync it and lost all the data. Removed it, rebooted the device and now it hangs when trying to install the app.
Can you please re-release the older version that worked so we can use that?
 
 
# MHawk 2012-11-04 22:56
I was having the same problem as everyone else but just tried again to update and it worked like a charm. All is back to normal, THANK YOU!
 
 
# Will 2012-11-07 13:22
I have tried to download it 10 times and when i sync it, it looses the directory and still do not have the calendar....
What do we do
I have the iphone 3
used it all the time till updated to the ios6
what do we do?????
 
 
# Rick Humphreys 2012-11-08 21:02
LDS Tools now requires iOS 4.3. my iphone is limited to 4.2.1

I had to remove the LDS Tools temporarily from my iPhone 3.

I attempted to reload it through iTunes but the updated version requires iOS 4.3

It is sad that those of us who try to be modest in our purchases of technology and don't jump on the next and greatest technology get left behind, even with LDS tools.

I can't afford a iPhone 4 or 5 just so I can get the LDS Tools for my Executive Secretary role.

Is it possible to have access somehow to get the version for iOS 4.2.1 so I can do my job without a big outlay of cash.
 
 
# Stephen H Hopkins 2012-11-09 00:20
Just did an app update and now it's working perfectly for me. App launches and all my unit data is there.
IOS6.1 with iPhone 3GS.

Thank you for resolving the issues!
Steve
 
 
# mark singer 2012-11-09 10:24
I don't see any response from the developer on this board; is anybody out there?

Have deleted and uploaded multiple times over the past few days but synch still fails.

I can do my calling without this app.
 
 
# Eldon Thatcher 2012-11-09 17:35
I too have a legacy IPod that does not accept the newly required operating system. Please do not make me live without this ap without purchasing a new device. It is incredably helpful in my calling.
 
 
# Tom Johnson 2012-11-10 09:38
A new release was pushed out yesterday that hopefully fixes the issues reported in this thread. Here are the release notes for 2.1.2:

  • Resolved issues that were preventing the app from successfully syncing on Sundays
  • Added a new feature to preserve current data when performing a sync in case the sync isn’t successful
  • Added support for the following languages: Chinese, French, Japanese, and Korean
  • Resolved a few issues that were causing the app to crash occasionally
 
 
# Michael R 2012-11-10 12:48
I deleted the app from my ipad and from itunes and loaded the new one twice today and I still can't get anything to load. Any suggestions?
 
 
# Howell 2012-11-10 14:03
Do I have to uninstall 2.0 in order to install 2.1? I don't see a way to just update 2.0 to 2.1.
 
 
# ALH 2012-11-10 15:33
Was working with old version on 2 iphones in our home. Now all we see is calendar. Cleared data and synched data and it still does not work. Loaded 2.1.2 and it still is not working.
 
 
# Dan C 2012-11-10 17:36
Just updated to the newest version...Map/Directions issue still not fixed. The address does not transfer over. Just thought I would let you know.
 
 
# Alan W 2012-11-10 18:56
Still not updating any of the info. In fact now nothing shows in the program.

HELP US with a working version, Please...
 
 
# John Chadwick 2012-11-12 20:17
After latest version update, I got the following message after attempting to download data to LDStools app on my iPhone and iPad: "Error Downloading. Some information could not be downloaded. Please try again later." I believe this is happening because our stake has a unit with no members - a detention center branch. Could this be the reason that data will not sync? I am lost w/o the data. Thank you.
 
 
# Javier Sáenz 2012-11-19 07:53
That posbilidad there that can create a version for Nokia platforms belle N8 is Symbian which is in Latin America ... We would benefit with this wonderful tool.

cordially

V. Javier Sáenz
Stake President
Quito Ecuador La Ofelia
saeanzwj@ldschu rch.org
 
 
# Ryan S 2013-01-10 10:16
I can't get the calendar for my stake in MD to work. Installed and Uninstalled multiple times. Everything works except the calendar. Help please
 
 
# Tom Johnson 2013-01-10 10:32
Ryan, if you're having issues, please post them in the LDSTech Forum here: https://tech.lds.org/forum/viewforum.php?f=118. Hopefully someone from the iOS team or a community member knowledgeable about iOS issues will be able to help.
 
 
# Dan C 2013-01-17 11:07
Map/Directions are still not working. Also, Reports, Action and Interview List, Bishopric Counselor Youth Interviews does not work. I was relying on this to do my interviews and it would always say "No members fall into this category", however, MLS and LDS.org both show that there are indeed Youth that are up for interviews. Just thought I would let you know.
 
 
# Brett DeLange 2013-02-27 11:29
I have tried for several weeks on my Android phone to sync and it says LDS Services account not available. I've lost all my data. I have unistalled and reloaded multiple times over the past two weeks to no avail. Anything else I might try? Thank you
 
 
# Brett DeLange 2013-02-27 11:30
Sorry fo posting under IOS....Need to find the android blog
 
 
# Virginia 2013-03-21 18:27
LDS tools app on my ipad2 keeps giving me an error about syncing and calendar problems. It won't let me do anything at all - only shows my username and password fields - can't select anything else. Have uninstalled and reinstalled several times - no luck. My daughter is sitting next to me using LDS tools on her Droid phone and it's fine. Help!!!
 
 
# Michele 2013-03-24 22:29
I updated my apps two days ago and today my LDS tools won't work. I get the list of names but it reverts to the main iPhone screen when I try to open a name. Calendar is incomplete, nothing else has data. What can I do?? Is it a Sunday issue??
 
 
# Michael Erick, Sr Gomez 2014-03-19 15:44
My Google sync from the church calendar was working, but it is not working now, W3/19/2014. I am attempting to use the subscription website link from the church calendar to put into my MacBook Air Apple computer calendar. I put in: http://www.lds.org/church-calendar/services/lucrs/ical/subscribe/0ea030f6498b4a57a25544cc44b814f2 This is the link I used successfully syncing to my Google gmail calendar. I am not getting all the individual subject subscriptions calendar entries, i.e. Elders Quorum, Missionary Work, etc. that are in my stake and ward calendar entries to sync to my iCal (Apple calendar). Apple Care recommended that there may be an individual subscription link for each area. I cannot find anyone at the church that can answer the question: how do you get the individual links for each calendar subject area? Can someone email me with an answer or share your next-step ideas, if you have any? gomezmikesr@gma il.com
 

Please Sign In in order to post comments.

LDSTech Missionaries

Learn how to become a full time or part time LDSTech Missionary.

Meetinghouse Technology

Support for Meetinghouse Technology is available on the MHTech site.

LDS Connected

Subscribe

RSS RSS
Email Email
Twitter Twitter